Govt revamping consumer protection law

The government is revamping the consumer protection law to safeguard consumers in view of new challenges posed by e-commerce, direct selling and multi-level marketing sectors.

Published: 04th July 2017 11:04 PM  |   Last Updated: 04th July 2017 11:04 PM   |  A+A-

C R Chaudhary | PTI

By PTI

NEW DELHI: The government is revamping the consumer protection law to safeguard consumers in view of new challenges posed by e-commerce, direct selling and multi-level marketing sectors.

This was stated by C R Chaudhary, Minister of State for Consumer Affairs, at a session on 'Report on national and regional implementation of the United Nations Guidelines for consumer protection' at Geneva.

"The emergence of global supply chains, lowering of trade barriers, rise in international trade and the rapid development of e-commerce have enhanced the vulnerability to new forms of unfair trade and unethical business practices,"

an official statement quoted him as saying.

Misleading advertisements, tele-marketing, multi-level marketing, direct selling and e-tailing pose new challenges to consumer protection, the minister added.

Chaudhary emphasised that appropriate, swift and effective executive interventions are needed to prevent consumer detriment.

"We are, therefore, almost rewriting our existing Consumer Protection Act, 1986 with a view to safeguard and strengthen the rights of our consumers," the minister said.

The new Consumer Protection Act is being drafted with features that include simpler adjudication process; mediation as an alternative dispute resolution mechanism; product liability; and a central consumer protection authority (CCPA) to deal with unfair trade practices.

A new Consumer Protection Bill has already been introduced in the Lok Sabha to repeal the 30-year-old Consumer Protection Act.

Stay up to date on all the latest Business news with The New Indian Express App. Download now
(Get the news that matters from New Indian Express on WhatsApp. Click this link and hit 'Click to Subscribe'. Follow the instructions after that.)

Comments

Disclaimer : We respect your thoughts and views! But we need to be judicious while moderating your comments. All the comments will be moderated by the newindianexpress.com editorial. Abstain from posting comments that are obscene, defamatory or inflammatory, and do not indulge in personal attacks. Try to avoid outside hyperlinks inside the comment. Help us delete comments that do not follow these guidelines.

The views expressed in comments published on newindianexpress.com are those of the comment writers alone. They do not represent the views or opinions of newindianexpress.com or its staff, nor do they represent the views or opinions of The New Indian Express Group, or any entity of, or affiliated with, The New Indian Express Group. newindianexpress.com reserves the right to take any or all comments down at any time.

facebook twitter whatsapp