Apple questioned by US agencies about slowing iPhones

Apple on Wednesday confirmed it is fielding questions from US agencies about its move to slow down older iPhones as batteries weaken.

Published: 01st February 2018 01:05 AM  |   Last Updated: 01st February 2018 01:05 AM   |  A+A-

Apple logo. Reuters

Image used for representational purpose. (Reuters)

By AFP

Apple on Wednesday confirmed it is fielding questions from US agencies about its move to slow down older iPhones as batteries weaken.

"We have received questions from some government agencies and we are responding to them," Apple said in an email response to an AFP query.

The reply came as comment regarding a Bloomberg report that the US Department of Justice and the Securities and Exchange Commission are investigating whether Apple broke the law by failing to disclose a software update that made older iPhone models function slower.

It was said to be too early in the probe to speculate regarding the potential for Apple to be accused of wrongdoing.

Critics have accused Apple of nudging iPhone users to upgrade to newer models by letting them think it was the handsets that needed replacing, rather than just the battery.

Apple faces lawsuits in the United States and Russia over the matter.

"We have never -- and would never -- do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades," the California-base technology colossus said.

The DOJ declined to comment, and the SEC did not reply to an  AFP inquiries.

Apple admitted late last year that it intentionally slowed down older models of its iPhones over time.

The company said this was to extend the performance of the phone, which uses less power when running at slower speeds, and was to prevent unexpected shutdowns due to a low battery charge.

It plans to release a software update later this year that will let people turn off the iPhone-slowing feature. The update will also alert users to when batteries need replacing.

In late December the company issued an apology for slowing older models and said it would discount replacement batteries for some handsets.

A French investigation into possible "planned obsolescence" or "fraud" by Apple is being led by antitrust and consumer protection specialists in the French economy ministry.

Planned obsolescence is a widely criticized commercial practice in which manufacturers build in the expiry of their products so that consumers will be forced to replace them.

Stay up to date on all the latest Business news with The New Indian Express App. Download now
(Get the news that matters from New Indian Express on WhatsApp. Click this link and hit 'Click to Subscribe'. Follow the instructions after that.)
TAGS
Apple

Comments

Disclaimer : We respect your thoughts and views! But we need to be judicious while moderating your comments. All the comments will be moderated by the newindianexpress.com editorial. Abstain from posting comments that are obscene, defamatory or inflammatory, and do not indulge in personal attacks. Try to avoid outside hyperlinks inside the comment. Help us delete comments that do not follow these guidelines.

The views expressed in comments published on newindianexpress.com are those of the comment writers alone. They do not represent the views or opinions of newindianexpress.com or its staff, nor do they represent the views or opinions of The New Indian Express Group, or any entity of, or affiliated with, The New Indian Express Group. newindianexpress.com reserves the right to take any or all comments down at any time.

facebook twitter whatsapp