Samsung reaches settlement over 'exploding' washing machines

The lawsuit claimed some of the washers were "exploding".

Published: 12th February 2019 03:38 PM  |   Last Updated: 12th February 2019 03:38 PM   |  A+A-

The logo of Samsung Electronics. (Photo | Reuters)

By PTI

SEOUL: Samsung Electronics has reached a settlement in a class-action lawsuit over 2.8 million "exploding" washing machines recalled in the US, the South Korean company said Tuesday.

The faulty appliances were recalled in 2016 after reports that the top "can unexpectedly detach from the washing machine chassis during use, posing a risk of injury from impact", according to The US Consumer Product Safety Commission.

The lawsuit claimed some of the washers were "exploding".

"Samsung has chosen to settle class-action lawsuits involving top-load washing machines that were subject to a voluntary recall," Samsung said in a statement, adding the decision was reached to "avoid distraction and expense of litigation".

The washing machines in question have long been off the market, Samsung said.

Those covered by the settlement may receive benefits ranging from a "rebate, refund or reimbursement of certain expenses, costs, and repairs", according to the statement.

Samsung said at the time that the recall applied to models built between 2011 and 2016 for "reports highlighting the risk that the drums in these washers may lose balance, triggering excessive vibrations, resulting in the top separating from the washer".

The South Korean consumer goods titan has suffered several blows to its reputation in recent years.

In 2016 it was forced to issue a worldwide recall of its flagship Galaxy Note 7 smartphone over exploding batteries, costing the firm billions of dollars.

The group's heir, Lee Jae-yong, was soon after embroiled in a major corruption scandal that ousted South Korean president Park Geun-hye, and he spent nearly a year in jail for bribing her close confidante.

But in just a decade, Samsung has gained considerable ground in the US washing machine market with its share jumping from 1.8 per cent in 2008 to 19.8 per cent in 2017, according to market research firm TraQline.

Stay up to date on all the latest Business news with The New Indian Express App. Download now
(Get the news that matters from New Indian Express on WhatsApp. Click this link and hit 'Click to Subscribe'. Follow the instructions after that.)

Comments

Disclaimer : We respect your thoughts and views! But we need to be judicious while moderating your comments. All the comments will be moderated by the newindianexpress.com editorial. Abstain from posting comments that are obscene, defamatory or inflammatory, and do not indulge in personal attacks. Try to avoid outside hyperlinks inside the comment. Help us delete comments that do not follow these guidelines.

The views expressed in comments published on newindianexpress.com are those of the comment writers alone. They do not represent the views or opinions of newindianexpress.com or its staff, nor do they represent the views or opinions of The New Indian Express Group, or any entity of, or affiliated with, The New Indian Express Group. newindianexpress.com reserves the right to take any or all comments down at any time.

flipboard facebook twitter whatsapp