Air India Set to Join Star Alliance in July - The New Indian Express

Air India Set to Join Star Alliance in July

Published: 02nd May 2014 06:00 AM

Last Updated: 02nd May 2014 12:43 AM

India’s flag carrier Air India is all set to join the largest global airlines’ network – Star Alliance — in July after it meets all minimum conditions, including steps to enhance customer satisfaction. The airline has been waiting for seven years to get on-board the alliance.

Announcing this in the presence of Air India CMD Rohit Nandan, Star Alliance Services GmbH CEO Mark Schwab said that almost all the minimum requirements for joining have been met and the remaining ones would be completed by the second half of May.

The move would bring ‘immense benefits to Indian fliers from day one’ as they would be able to earn-and-burn miles, gain access to over 1,000 lounges at as many airports and enjoy seamless connectivity to major cities across the globe, Schwab said.

According to Nandan, AI was working on a customer service improvement plan to improve its services. This would be audited by the International Air Transport Association.

The 26-member Star Alliance operates over 18,000 daily flights to 1,269 airports in 193 countries. A total of 4,338 aircraft of the group fly over 640 million passengers a year.

The Chief Executives Board of the alliance would meet in London on June 22 or 23 for “an endorsement vote to bring Air India into the fold,” Schwab said, adding a formal induction ceremony would be held in India sometime in July.

Air India would have one of its Boeing 787 Dreamliners and an Airbus A-320, signifying its international and domestic operations, painted with the Star Alliance logo and livery for the launch, Nandan said.

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