Dinesh Nandwana, MD and CEO, Vakrangee Ltd., said
Vakrangee Kendras are located across tier I to tier VI areas of the country and are spread far and wide. It is essential to constantly monitor the quality and performance standards of the Kendras to ensure superior delivery of our products and services.
With Grant Thornton on board, we will have an external check on the Kendras and their independent surveys will provide us with valuable feedback on the franchisee delight and customer delight at the Kendras. This is an important step, as we stride towards building our vast network that would continue to attract and satisfy customers with quality, reliability and competitiveness of our products and services.”
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