Voice your civil complaints online

Published: 19th July 2012 10:48 AM  |   Last Updated: 19th July 2012 10:48 AM   |  A+A-

Janaagraha, a Bangalore-based non-profit association, has come up with a campaign, I Change My City using technology to address the daily challenges which the citizens face. They can log on to the site, ichangemycity.com, register and post their complains.

On receiving the complaint, Janaagraha team will issue a unique ID and password to the user and ensure that the complaint reaches the department concerned in the civic agency.

The representatives can view the complaints in their ward or constituencies and citizens can track the responses.

Speaking to reporters here on Wednesday, Swathi Ramanathan, founder, Janaagraha, said, “Changing the world begins from our homes first. Citizens can post complaints about the problems in their wards, recommend a solution or even upload images. Support pulls in, from people having same problems. If the same problem is posted by many, it gets priority”.  Citizens can also set up group networks or create or issue-based groups, she added.

In two days, the site has received more than 500 complaints related to BBMP and BWSSB.

Most of the complaints are regarding garbage, overflow of sewerage water, irregular supply of drinking water, encroachments and parking mess, most of which have been filed by Kathriguppe, Basavanagudi and Srinagar.

BBMP Mayor D Venkatesh Murthy and MLA Ravisubramanya will formally launch the site on Saturday.

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