MMTS Commuters Pour Out Woes to SCR GM

For Arun, an employee, experience of regularly commuting in MMTS to his workplace is no less than a nightmare.

Published: 12th December 2013 08:42 AM  |   Last Updated: 12th December 2013 08:42 AM   |  A+A-


For Arun, an employee, experience of regularly commuting in MMTS to his workplace is no less than a nightmare. ‘’In mornings and evenings, special ladies compartments are allotted which is a welcome step, but only two compartments are allotted for gents. Because of this, some people travel by hanging on the edges of the footboard. I saw a person falling off the train while the train was on move as he could not find some place inside and standing on footboard,” said Arun. He added that if some more compartments are added to the existing services, the problem can be mitigated.

New general manager of the South Central Railway (SCR) PK Srivastava, who inspected and interacted with train commuters by travelling in an MMTS train on Wednesday acceded to the complaints of the commuters.

“I reviewed situation along with our staff and I am not happy with the services we run,” said Srivastava and pointed out that main issues with the train service are punctuality and security.

“A commuter while getting down from the train told me that the train arrived on time today and hoped it will be the same everyday,” Srivastava said adding that his vision is to improve services in such a way that they can rely on the time-table.

He said that providing security especially for ladies is top priority. With regard to security levels, he said that he cannot say anything about lapses but opined that there is a need to augment the security personnel for smooth functioning of services.

A number of MMTS commuters complained that punctuality of MMTS is one of the main problems. Sharan, a software engineer, who commutes from Seethaphalmandi to Hitech City, often faces brunt at workplace because of irregular timings of the train services.

“Often the trains do not arrive at specified time, they are late at least by 15 or 20 minutes,” pointed out Sharan and observed “While frequency of the trains should be appreciated, if the punctuality of train services improves, the overall experience of traveling in MMTS will be good.”

Venkat,  an MNC employee,  said, “I pay first class compartment charges, but it is of no use as general ticket holders also get into the compartment. And TTs do not conduct checking regularly.”

Decrying the situation another employee said, “I stand at the entrance of the compartment and tell people that it is a first class compartment, still people get in.” He suggested  “A sign board should be displayed.”

Stay up to date on all the latest Hyderabad news with The New Indian Express App. Download now
(Get the news that matters from New Indian Express on WhatsApp. Click this link and hit 'Click to Subscribe'. Follow the instructions after that.)


Disclaimer : We respect your thoughts and views! But we need to be judicious while moderating your comments. All the comments will be moderated by the editorial. Abstain from posting comments that are obscene, defamatory or inflammatory, and do not indulge in personal attacks. Try to avoid outside hyperlinks inside the comment. Help us delete comments that do not follow these guidelines.

The views expressed in comments published on are those of the comment writers alone. They do not represent the views or opinions of or its staff, nor do they represent the views or opinions of The New Indian Express Group, or any entity of, or affiliated with, The New Indian Express Group. reserves the right to take any or all comments down at any time.

flipboard facebook twitter whatsapp