The differently-abled in the country have something to cheer about, with the Centre coming out with detailed rules to airline operators to provide them with the required facilities and assistance.
According to reports, both airline operators and airports are expected to provide all facilities to cater to the needs of differently-abled passengers and also make this information public on their respective websites within the next three months. The new guidelines would include proper training to airport and airline staff to cater to differently-abled people.
“No airline shall refuse to carry persons with disability or reduced mobility and their assistive aids/devices, escorts and guide dogs including their presence in the cabin, provided such persons or their representatives, at the time of booking, inform the airline of their requirement(s),” a new Civil Aviation Requirement (CAR) said.