High priority to addressing issues of Indians living abroad, says External Affairs Minister Jaishankar

The minister said tracking and monitoring through MADAD has significantly strengthened the mechanism for addressing and resolving grievances.

Published: 24th July 2019 03:10 PM  |   Last Updated: 24th July 2019 03:10 PM   |  A+A-

Union External Affairs Minister S Jaishankar

Union External Affairs Minister S Jaishankar (Photo | Parveen Negi, EPS)

By PTI

NEW DELHI: The central government attaches high priority to addressing and resolving issues and grievances of Indian nationals living abroad, External Affairs Minister S Jaishankar said in Lok Sabha on Wednesday.

He also said that cases concerning issues of Indians living abroad are systematically registered and monitored on the MADAD portal, which was inaugurated in February 2015 with a view to ensuring their disposal in a time-bound, transparent and accountable manner.

"The government of India attaches high priority to addressing and resolving issues and grievances of Indian nationals living abroad.

"Issues and grievances can be brought to the notice of the government through any means both in India as well as at Indian missions and posts abroad," he said during Question Hour.

The minister said tracking and monitoring through MADAD has significantly strengthened the mechanism for addressing and resolving grievances of all overseas Indians.

He said since February 2015 till July 18, 2019, a total of 50,605 grievances have been registered on MADAD out of which 44,360 grievances have been successfully resolved, thus making the resolution rate of grievances registered on MADAD nearly 90 per cent.

"Out of these, 36,805 grievances pertained to Indians living in countries of the Gulf region," he said.

Stay up to date on all the latest Nation news with The New Indian Express App. Download now
(Get the news that matters from New Indian Express on WhatsApp. Click this link and hit 'Click to Subscribe'. Follow the instructions after that.)

Comments

Disclaimer : We respect your thoughts and views! But we need to be judicious while moderating your comments. All the comments will be moderated by the newindianexpress.com editorial. Abstain from posting comments that are obscene, defamatory or inflammatory, and do not indulge in personal attacks. Try to avoid outside hyperlinks inside the comment. Help us delete comments that do not follow these guidelines.

The views expressed in comments published on newindianexpress.com are those of the comment writers alone. They do not represent the views or opinions of newindianexpress.com or its staff, nor do they represent the views or opinions of The New Indian Express Group, or any entity of, or affiliated with, The New Indian Express Group. newindianexpress.com reserves the right to take any or all comments down at any time.

flipboard facebook twitter whatsapp