Air India penalises caterer after NCP MP Vandana Chavan gets eggshells in omelet

In a series of tweets on October 5, Chavan said the omelet she was served had small egg shells, while the potatoes seemed decayed and the beans uncooked.

Published: 07th October 2019 09:36 PM  |   Last Updated: 07th October 2019 11:19 PM   |  A+A-

Air India (File photo | Reuters)

By PTI

MUMBAI: Air India has asked one of its catering agencies to bear the handling charges and the cost of the entire stack of food supplied on its Pune-Delhi flight last week, as a penalty, following a complaint from an NCP MP that there were eggshell in the omelet served to her last week, an official said Monday.

NCP Rajya Sabha member Vandana Chavan on Sunday had complained about the poor quality of the food served onboard her AI flight to Delhi from Pune and alleged that the omelet she was served for breakfast had "eggshells."

"Air India has taken the incident seriously. We have imposed a penalty on the catering agency and it will have to bear the handling charges and the cost of food for the entire flight," Air India spokesperson Dhananjay Kumar told PTI.

He said strict action was taken so that in future these type of incidents do not occur again.

In a series of tweets on October 5, Chavan said the omelet she was served had small eggshells, while the potatoes seemed decayed and the beans uncooked.

"Travelled Pun-Del early morning @airindia flight a few days back. Had ordered an omelet for breakfast. When finished with 3-4 bites I hit upon eggshells in the omelet," she tweeted and tagged it to the PMO, the aviation minister, the DGCA and the Air India chairman.

In another tweet, she said the potato slices were decayed, beans were uncooked and the mini jam jar had some powder on it.

"Though of course the air hostess was not directly responsible for what came in my tray, it was disheartening how dispassionately they responded to what was brought to their notice.

Was wondering whether I should post it here, but thought I should in public interest," Chavan tweeted.

She further said she had filled up a complaint form available onboard and hoped for action.

Stay up to date on all the latest Nation news with The New Indian Express App. Download now
(Get the news that matters from New Indian Express on WhatsApp. Click this link and hit 'Click to Subscribe'. Follow the instructions after that.)

Comments

Disclaimer : We respect your thoughts and views! But we need to be judicious while moderating your comments. All the comments will be moderated by the newindianexpress.com editorial. Abstain from posting comments that are obscene, defamatory or inflammatory, and do not indulge in personal attacks. Try to avoid outside hyperlinks inside the comment. Help us delete comments that do not follow these guidelines.

The views expressed in comments published on newindianexpress.com are those of the comment writers alone. They do not represent the views or opinions of newindianexpress.com or its staff, nor do they represent the views or opinions of The New Indian Express Group, or any entity of, or affiliated with, The New Indian Express Group. newindianexpress.com reserves the right to take any or all comments down at any time.

flipboard facebook twitter whatsapp