BHUBANESWAR: The State Government has decided to finalise an action plan within a month after reviewing recommendations from the Collectors to improve public service delivery on Monday.
The second day of Collectors’ workshop held at the Secretariat here deliberated on five priority services. Collectors of 30 districts organised into five groups were assigned one topic each for deliberation and asked to submit recommendations.
Deliberations were held on various facets of service delivery at field level in sectors like municipal services, skill development, youth services, construction workers’ welfare, public service delivery under Odisha Right to Public Services Act and health services in Government hospitals.
The groups submitted their recommendations at the workshop in presence of Chief Minister Naveen Patnaik, Cabinet Ministers, Chief Secretary AP Padhi, Development Commissioner R Balakrishnan and senior officials.
The group deliberating on construction workers’ welfare recommended universal registration of construction workers across all blocks and districts so that they can get access to services from anywhere in the State, decentralised sanction of benefits to the workers at district level, registration of the workers on basis of their self certification and launching of one-month Statewide intensive campaign for awareness and registration of the workers.
Official sources said the group deliberating on health services and hospitals suggested engagement of multipurpose laboratory technicians for various types of pathological tests, involving private players on PPP mode for running of high cost diagnostic machines, online portal for monitoring clinical establishments, adoption of mechanised cleaning in hospitals and provision of revolving fund to gram panchayats for sanction under Harishchandra Yojana, use of technology for raising alert and real time response system in hospitals and State-wide campaign on effectiveness of Niramaya medicines. The group also recommended creating community resilience through active volunteer groups in epidemic prone areas.
The Chief Secretary told mediapersons that suggestions on how to make the delivery of services effective were received from different sections of people through web portal. As of now, around 160 suggestions on various sectors have been received from people through the web portal. Padhi said these groups would further work to consolidate all these suggestions and develop those to an actionable agenda. The Government would consider the agenda and issue the general guidelines for making the delivery of services citizen-centric, he said.