Shop fined Rs 5.8 lakh for ‘faulty’ wedding lehenga

For Rahul Garg, all hopes of making his wedding a memorable one were shattered because his bride-to-be was delivered a faulty, ill-fitting lehenga by a shop in Chandni Chowk.

Published: 17th September 2017 09:56 AM  |   Last Updated: 17th September 2017 09:56 AM   |  A+A-

NEW DELHI: For Rahul Garg, all hopes of making his wedding a memorable one were shattered because his bride-to-be was delivered a faulty, ill-fitting lehenga by a shop in Chandni Chowk.

The couple bought the lehenga from M/s Roop Shingaar that the bride-to-be was to wear on her wedding on August 13, 2008. But she discovered that it was short by two inches and had an uneven hem. Despite it being sent for alteration, the dress came back without any changes, and she was forced to wear it for her wedding, much to the couple’s embarrassment.

Months after their wedding ceremony, the couple approached the shop owners in Chandni Chowk to rectify the dress, which the shop refused to do citing extra work load and shortage of staff.

An exasperated Rahul Garg then approached the District Consumer Court seeking a refund of `14,200—the lehenga’s cost—plus a compensation of `50,000. After the court failed to grant them relief, Rahul filed an appeal before the Delhi State Consumer Disputes Redressal Commission, which directed the shop owners to pay `80,000 for mental agony and embarrassment caused to the couple.

The commission also slapped a fine of `5 lakh on the shop for wasting judicial time and said, “Superior courts have time and again lamented over huge money spent by the government, hour-wise on litigations by the District Courts and the High Courts… A conservative estimate would show that at least `5 lakh has been spent on judicial time devoted to the present litigation. Such a huge expenditure on a petty litigation is nothing but painful.”

Stay up to date on all the latest The Sunday Standard news with The New Indian Express App. Download now

Comments

Disclaimer : We respect your thoughts and views! But we need to be judicious while moderating your comments. All the comments will be moderated by the newindianexpress.com editorial. Abstain from posting comments that are obscene, defamatory or inflammatory, and do not indulge in personal attacks. Try to avoid outside hyperlinks inside the comment. Help us delete comments that do not follow these guidelines.

The views expressed in comments published on newindianexpress.com are those of the comment writers alone. They do not represent the views or opinions of newindianexpress.com or its staff, nor do they represent the views or opinions of The New Indian Express Group, or any entity of, or affiliated with, The New Indian Express Group. newindianexpress.com reserves the right to take any or all comments down at any time.

IPL2018