This follows the Supreme Court order restricting use of Aadhaar information by private companies including telcos and banks.
One can self-volunteer to link Aadhaar and opt for the e-KYC process, which empowers customers, but customers can now opt not to, even it may limit credit access.
According to industry sources, all telecom operators have moved completely to e-Know Your Customer system to verify customers using Aadhaar
The Department of Telecom (DoT) in a letter dated September 19, 2018, to the UIDAI CEO said that the judgement on petition filed in the apex court challenging Aadhaar based e-KYC process
Paytm gives users an option to do KYC with any document as suggested in KYC guidelines.; Aadhaar number is not mandatory - he said.
The Unique Identification Authority of India has temporarily suspended telecom major Bharti Airtel and Airtel Payment Bank's "Aadhaar linked e-KYC" services.