The association also stressed on a performance-based mechanism for BSNL employees so that good performers can be rewarded and non-performers be made accountable.
BSNL users across Tiruchy district reported mobile network issues on Tuesday.
These contract labours who are outsourced by BSNL are hired for administrative/operational activities in fields such as housekeeping, security and data feeding.
As if frequent power cut in the searing heat was not enough, disruption in telecommunication service by BSNL has added to the miseries of the residents here.
BSNL has been able to sustain its customer base, despite the persistent pressure of competition on its revenue.
A BTech degree-holder in Electronics from IIT-Madras and also an MBA in Marketing and Human Resources, he belongs to the 1983 batch of Indian Telecom Service.
Last month, the DoT had floated a draft cabinet note for consultation among ministries on the revival of BSNL and MTNL.
Key ministries are yet to give their comments on the 4G spectrum allocation and a VRS scheme for the employyes of the two loss-making PSUs.
The government is yet to decide on BSNL's request for the allocation of spectrum for 4G services through an equity infusion.
Sharma said that the present market consisting of Airtel, Reliance Jio, BSNL and Vodafone-Idea is the ideal scenario.