Eyeing higher Average Revenue Per User, Airtel hikes tariffs by up to 20-25 per cent

The entry-level tariffed voice plan has been hiked by about 25 per cent, while for unlimited voice bundles the increase in most cases is about 20 per cent.

Published: 22nd November 2021 09:23 AM  |   Last Updated: 23rd November 2021 08:37 AM   |  A+A-

Bharti Airtel office building in Gurugram

Bharti Airtel office building in Gurugram (Representational Photo)

By Express News Service

NEW DELHI:  With eyes on increasing profitability and return on capital, telecom operator Bharti Airtel on Monday decided to hike tariff rates by 20-25% for various prepaid offerings from November 26.  The company said the move would provide a reasonable return on capital that allows for a financially healthy business model.

“Bharti Airtel has always maintained that the mobile Average Revenue Per User (ARPU) needs to be at Rs 200 and ultimately at Rs 300, so as to provide a reasonable return on capital that allows for a financially healthy business model,” said Airtel in an official statement.

At the end of September quarter, the company had a monthly ARPU of Rs 153. Sunil Mittal-led Airtel is one of the oldest telecom operators in India, and currently it has 323 million India mobile customers at the last count. This is the first time after a long gap the company has hiked tariffs at this scale.

“We also believe that this level of ARPU will enable the substantial investments required in networks and spectrum. Even more important, this will give Airtel the elbow room to roll out 5G in India. Therefore, as a first step, we are taking the lead in rebalancing our tariffs during the month of November,” reads the statement of Airtel.

After the hike, the current Rs 79 plan will cost Rs 99 from Friday to the customers. Similarly, the Rs 149 plan will cost Rs 179, the Rs 1,498 plan will become Rs 1,799 and the Rs 2,498 plan will cost Rs 2,999.  Airtel also increased the tariffs for data top-up plans by about 20-21%. Experts welcomed the move of Airtel, and said other telcos may follow the suit.

“The tariff hike announced by a major telecom operator today is a much-needed step towards healing the profitability and the returns profile of the sector. It will also enable telcos to invest in rolling out 5G mobile services over the medium term,” said  Nitesh Jain, Director, CRISIL Ratings.

He called the sector capital-intensive as it requires continuous technological upgradation. “Telcos would need to invest at least ~Rs 70,000 crore at the 5G spectrum auction which is likely in next fiscal. After the tariff hike announcement, the share of telecom operator’s touched a 52-week high of Rs 756, surging over 5% in the early trade. The stock closed 3.8% higher at Rs 741 on Monday.


Disclaimer : We respect your thoughts and views! But we need to be judicious while moderating your comments. All the comments will be moderated by the editorial. Abstain from posting comments that are obscene, defamatory or inflammatory, and do not indulge in personal attacks. Try to avoid outside hyperlinks inside the comment. Help us delete comments that do not follow these guidelines.

The views expressed in comments published on are those of the comment writers alone. They do not represent the views or opinions of or its staff, nor do they represent the views or opinions of The New Indian Express Group, or any entity of, or affiliated with, The New Indian Express Group. reserves the right to take any or all comments down at any time.

flipboard facebook twitter whatsapp