BANGALORE: Minister for Law and Parliamentary Affairs S Suresh Kumar has directed all district deputy commissioners (DCs) to prepare themselves for the implementation of the Citizens’ Services Guarantee Act.
Even as Chief Minister D V Sadananda Gowda emphasised that this was a flagship programme of his government, only four districts have been chosen for the launch of the pilot project on
March 1. Addressing the officials through video conference, here on Wednesday, he said it has been decided to cover the entire state under the Act from April 2.
“Hope exists that this people-friendly move will be effectively implemented in other states and be given the techno-savvy tag. It is a challenge for all of us to ensure that we rise above others’ expectations. I want the officers to put their heart and soul into this ambitious move,” he added.
He said that a 24X7 call centre will be established in city where people can call and lodge complaints pertaining to the programme.