Shorter queues, refreshments greet senior citizens at banks in Bengaluru

Banks asked retired employees to help senior citizens exchange old currency at the bank premises.

Published: 20th November 2016 01:34 AM  |   Last Updated: 20th November 2016 06:57 AM   |  A+A-

For representational purpose only

For representational purpose only

By Express News Service

BENGALURU: Only senior citizens were allowed to exchange old currency notes for new ones across all banks in the city on Saturday as per the announcement made by the Indian Banks’ Association.

Staff at the banks as well as members of local organisations were seen providing various facilities to the senior citizens.

 A senior citizen counting money after
getting his old currency notes exchanged
at Canara Bank in Chamarajpet on

Queues at many banks were comparatively shorter. Senior citizens were seen coming to banks with their family members. Srinivasa M N, a retired BSNL employee, said that there was a queue but he could get the notes exchanged within half an hour. “I did not have any problem,’’ he said.

Seventy-seven-year-old Bhawar Lal Chopra said his work was done within five minutes at Canara Bank’s Chamarajpet branch. “The staff were co-operative. I never thought my old currency notes would be exchanged this fast,’’ he said.

Padma Venkatesh (63), a retired teacher who went to a  State Bank of Mysore branch at Rajajinagar said, “ The staff at the bank escorted me till the counter and helped in fill the forms.”
A senior official from Canara Bank said that with the help of various NGOs and other organisations, they provided juice, biscuits and water to the senior citizens.

“We also launched 200 micro ATM vehicles from which people can withdraw money on the spot. We have asked our Group-D staff and retired employees to help senior citizens at the bank premises,’’ he added.

“At some of our branches, the staff themselves gave senior citizens coffee and tea, while some served juice.

“There was no rush as only senior citizens were allowed. Even our ATMs are working from Saturday and people are getting money,’’ said a senior manager of State Bank of India.

Stay up to date on all the latest Bengaluru news with The New Indian Express App. Download now
(Get the news that matters from New Indian Express on WhatsApp. Click this link and hit 'Click to Subscribe'. Follow the instructions after that.)


Disclaimer : We respect your thoughts and views! But we need to be judicious while moderating your comments. All the comments will be moderated by the editorial. Abstain from posting comments that are obscene, defamatory or inflammatory, and do not indulge in personal attacks. Try to avoid outside hyperlinks inside the comment. Help us delete comments that do not follow these guidelines.

The views expressed in comments published on are those of the comment writers alone. They do not represent the views or opinions of or its staff, nor do they represent the views or opinions of The New Indian Express Group, or any entity of, or affiliated with, The New Indian Express Group. reserves the right to take any or all comments down at any time.

flipboard facebook twitter whatsapp