Bag scanners at Metro stations conk off often

This causes great deal of delay to commuters; BMRCL decides to buy its own

Published: 03rd September 2016 04:54 AM  |   Last Updated: 03rd September 2016 06:57 AM   |  A+A-

BENGALURU: Frequent breakdowns of luggage scanning machines at Metro stations is causing delays to passengers. In such a scenario, bags are physically checked, resulting in a long queues during peak hours.

Apart from the annoyance caused to passengers, the hasty checking of bags compromises on security. 

Bag.jpgThe reasons for the machines conking off are many. The luggage scanner at Cubbon Park Metro station abruptly stopped last week. “The conveyor belt got cut. We have made a call to the contractor and it will soon be set right,” explained a Metro official.

Power failure was specified as the reason when one of the machines at Vidhana Soudha Metro station was found not working last month. 

At Kempe Gowda Metro station, which sees crowds throughout the day, one luggage scanner is working while a brand new machine has been installed. “Since the machine we are operating presently suffers disruptions sometimes, we have been directed to use this standby machine,” a security personnel said.

Bangalore Metro Rail Corporation Ltd Managing Director Pradeep Singh Kharola said, “We are aware of the matter. We are facing problems because these machines have been hired by Metro on a temporary basis from contractors. Metro is now planning to purchase its own scanners and install them.”

When asked about the difference this could bring about, Kharola said, “Once we take over the maintenance aspect, we can ensure the scanners function uninterrupted. Metro is now dependent on the contractor to ensure its functioning.”

“The contract runs for different periods in different stations. Whenever the contract expires, we will have our own machines,” the MD added.

The manual checking is far from satisfactory, a few feel. Kirtana Singh, a regular commuter from the Mysuru Road Metro station, says, “The checking is done as a formality. Once, I was carrying a knife in my handbag. When the scanner detected it, I told them it was for cutting fruits at office. They let me board the train along with it. This really made me wonder about how safe commuters actually are when the people who are checking appear to be so naive.”

Another commuter Regina Reddy said, “I sometimes give a slip to the machine due to the queues and go to the cabin where physical checking is done.”

Stay up to date on all the latest Bengaluru news with The New Indian Express App. Download now
(Get the news that matters from New Indian Express on WhatsApp. Click this link and hit 'Click to Subscribe'. Follow the instructions after that.)

Comments

Disclaimer : We respect your thoughts and views! But we need to be judicious while moderating your comments. All the comments will be moderated by the newindianexpress.com editorial. Abstain from posting comments that are obscene, defamatory or inflammatory, and do not indulge in personal attacks. Try to avoid outside hyperlinks inside the comment. Help us delete comments that do not follow these guidelines.

The views expressed in comments published on newindianexpress.com are those of the comment writers alone. They do not represent the views or opinions of newindianexpress.com or its staff, nor do they represent the views or opinions of The New Indian Express Group, or any entity of, or affiliated with, The New Indian Express Group. newindianexpress.com reserves the right to take any or all comments down at any time.

flipboard facebook twitter whatsapp