BENGALURU : Electricity and water consumers across the city will now be able to pay their utility bills using the Bharat Billpay mechanism set up by the National Payments Corporation of India (NPCI). On Tuesday, the Bangalore Electricity Supply Company (BESCOM) and the Bangalore Water Supply and Sewerage Board (BWSSB) signed-up with National Payments Corporation of India (NPCI) to help their customers make use of the anytime-anywhere facility provided by Bharat Bill Pay.
“BESCOM has partnered with Vijaya Bank for this service, which has significantly increased accessibility for consumers to the biller on various channels.
BWSSB is one of the new billers that has come on board for the first time on an inter-operable bill payment ecosystem through Canara Bank. Bharat BillPay will be a one-stop estination for bill payments,” said AR Ramesh, chief project officer for the Bharat Bill Payment system of NPCI.
Besides online payments, there will be a network of 30,000 agents who will accept offline bill payments as well. “This will mean a reach of over a crore consumers,” the statement said. “With this system, BESCOM consumers have a convenient, safe and secure option to pay their bills, as it saves time and cost of travelling to various bill collection centres,” said RC Chetan, chief financial officer for BESCOM.
Talking about the difficulty that consumers face while paying their water bills, Tushar Girinath, chairman, BWSSB, said, "Bengaluru consumers now have the power and control to pay their BWSSB water bills via his/her preferred app/website enabled on Bharat BillPay.” The approved categories of billers on Bharat BillPay are: Electricity, Direct-To-Home (DTH), Telecom (Mobile postpaid, Landline postpaid and Broadband), Water and Gas. Once the bills are paid, the consumers receive instant confirmation in the form of a SMS or/and email or a printed receipt with the Bharat BillPay logo.