It’s (inter)personal: Skills needed to manage a startup   

As humans, we tend to procrastinate – personally and professionally. Employees must be motivated to manage their time efficiently.

Published: 20th March 2019 11:13 PM  |   Last Updated: 21st March 2019 07:29 AM   |  A+A-

By Express News Service

BENGALURU : As humans, we tend to procrastinate – personally and professionally. Employees must be motivated to manage their time efficiently. Interpersonal skills, including verbal, non-verbal, and listening attributes should be developed at the top management level and will percolate down to others in the startup. Some skills essential for anyone to thrive in a growing business include team spirit, diplomacy, helpfulness, optimism, influence, flexibility, collaboration, empathy and tolerance.

These can help everyone align better with the larger vision and goal and ensure that the team is on the same page. Developing relevant soft skills will further ensure that the business flows consistently and cohesively. Soft skills can only be inculcated among employees through interpersonal communication and will reap dividends in the long run.- Saroja Yeramilli, CEO and founder, Melorra

Interpersonal skills, including communication and team building are among the most important tools for the growth of startups. It includes problem-solving, listening, negotiation and assertiveness. They help in employee retention, customer service and project management. When interpersonal skills are strong, teams become more agile and can solve complex problems.

It is imperative to also value each others thoughts. This will significantly improve overall working relationships. Developing interpersonal skills is thus conducive to growth and must be ingrained deep within the startup system for better productivity.- Prashant Singh, founder and managing director, Medlife International Private Limited

In any high pressure environment, the need for a social institution before anything else is vital for employee retention. The work culture would stem from the values demonstrated by the founders and the stories that reinforce the desired behaviours. 

A founder is expected to be many things including articulate, confident, professional, courteous, and sensitive and therefore must listen with intent at every interaction. And lastly, creating a culture where everyone is empowered to identify and resolve customer needs at their level is what will enable the organisation to scale to new heights.- Krishna Ulagaratchagan, Co-founder and CEO, healthi


Disclaimer : We respect your thoughts and views! But we need to be judicious while moderating your comments. All the comments will be moderated by the editorial. Abstain from posting comments that are obscene, defamatory or inflammatory, and do not indulge in personal attacks. Try to avoid outside hyperlinks inside the comment. Help us delete comments that do not follow these guidelines.

The views expressed in comments published on are those of the comment writers alone. They do not represent the views or opinions of or its staff, nor do they represent the views or opinions of The New Indian Express Group, or any entity of, or affiliated with, The New Indian Express Group. reserves the right to take any or all comments down at any time.

flipboard facebook twitter whatsapp