BENGALURU: Chaotic scenes prevailed on the Bengaluru Metro’s Green Line stations after train services were disrupted partially for over 90 minutes between R V Road and Silk Institute stations.
A cable which supplied power supply to run trains between R V Road and Yelachanahalli suffered a fault bringing operations to a halt up to Silk Institute, said Metro officials. Some passengers said they had to wait inside the trains for nearly 30 minutes with no updates.
Repeated disruptions in services in the past few months have caused much heartburn among commuters. BMTC buses were deployed to help commuters reach their destinations.
Executive Director, Operations and Maintenance, BMRCL, said, “The cable fault disrupted supply to the Third Rail at 5.33 pm. It had to be isolated and rectified. This takes some time. We were able to restore supply from R V Road up to Yelachenahalli by 6.55 pm and up to Silk Institute by 7.05 pm.”
BMRCL took the help of BMTC and arranged 15 buses to help commuters between R V Road and Banashankari, he added. There was heavy crowding at RV Road, he conceded.
Trains operated normally between Nagasandra and RV Road.
Irate commuters stuck at different stations or inside trains took to X and showcased videos and pics of the crowding along the line.
Vishnu Manjunath, a commuter posted, “BMRCL made us wait inside the train for 30 minutes without any updates. No real value for people’s time or money. Pathetic!” Adithya Gowda posted a video of the swelling crowds at R V Road Metro station billing it as “absolute chaos.”
Deepak in a post said, "BMRCL seriously needs an urgent revamp on maintenance front. These disruptions cannot be so regular, affecting users in myriad ways, leading to trust deficit in Metro."