You can now choose date of Metro Water supply in Chennai

In a bid to ensure assured supply of tanker water on the day chosen by the consumer, Chennai Metro Water has introduced changes in the existing system which will take effect on July 29.

Published: 27th July 2019 06:08 AM  |   Last Updated: 27th July 2019 12:41 PM   |  A+A-

Chennai metro water, Water truck

Representational image

By Express News Service

CHENNAI: In a bid to ensure assured supply of tanker water on the day chosen by the consumer, Chennai Metro Water has introduced changes in the existing system which will take effect on July 29. Under the new scheme, when a booking is made, consumers can choose the date of supply as either the next day after booking or the day after.

The number of trips that could be made in each area is ascertained and booking is restricted accordingly. In the scheme, 9,000 litres, 12,000 litres and 16,000 litres capacity water tankers are made available for multi-storied buildings (MSB) and 3,000 litres, 6,000 litres and 9,000 litres capacity tankers are for non-multi-storied buildings. Consumers can book according to their requirement.

Consumers who are not able to access net facility can book “Dial for water” through Call Centre (044-4567 4567) for 3,000-litre water tankers alone and mode of payment will be cash on delivery. Consumers who are booking Online, the mode of payment is Net Banking / Debit / Credit Cards.

Different time slots have been given to prevent server overload and to allow consumers to book as per the availability throughout the day.  The time slot and charges to each category have been tabled for ease of consumers. In the new scheme, there is no provision for cancellation and hence Metro Water has requested consumers to book according to their need. 

Bookings to continue

Provision has also been made to continue to deliver water tankers to the bookings made through the old system


India Matters

Comments(3)

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  • Anand Babu

    At least the old system ensured first in first out even if there is waiting time of 20-40 days and there is some kind of un-bias treatment. Getting water under new system is pure luck. India is supposed to have a democracy where all are equal before law
    3 years ago reply
  • manoj kumar

    i am not getting water tanker. i am trying since20 days.
    3 years ago reply
    • Karthikeyan

      Unable to book metro water tanker. I am trying for the last 10 days. Always i will struck in the Payment Queue. And with 20 min the booking will be closed. Previously i used to get water atleast every 20 days based on the booking queue priority. Now the new system makes our us very difficult to book. So I don't think we are facing more pain in the new system.
      3 years ago reply
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