CHENNAI: The Greater Chennai Corporation has floated tenders worth Rs 3.8 crore for setting up Regional Integrated Command and Control Centres (RICCCs) in north, central and south regions. These regional hubs will replicate the core functionalities of the main Integrated Command and Control Centre (ICCC) at Rippon Buildings, and serve as mini-control centres for faster and region-specific responses to civic issues across the 15 zones.
The regional centres aim to enhance the real-time monitoring of urban functions such as flood levels, traffic control, and civic field operations. Each centre will be equipped with state-of-the-art infrastructure, including video display walls, operator consoles, and secure cloud connectivity to the ICCC platform.
Information such as regional dashboards, IoT sensor reports, public grievance data, and real-time alerts from environmental monitoring systems will flow seamlessly between ICCC and RICCCs. This will also link Public Grievance Redressal (PGR) software with RICCC systems, ensuring public concerns are addressed effectively.
Speaking to TNIE, a senior corporation official said, “While RDCs also have access to ICCC, it (the system) is a more centralised one. But with the introduction of RICCCs, GCC aims to decentralise urban governance, improve regional-level disaster response and public service delivery.”
The official added, “IoT-based cameras are being installed at 400 garbage dumping hotspots, and enforcement teams to curb illegal C&D waste dumping are already active. These RICCCs will allow better oversight of such operations in respective regions. Even once a PGR complaint is marked as resolved at the headquarters, a regional quality check will be conducted from RICCC.”
Each RICCC will feature a centralised dashboard to monitor data across departments such as solid waste, stormwater, health, and others. Real-time feeds from field sensors, CCTV footage, and IoT devices will be displayed on large video walls. The platform will support incident tracking and resolution through an integrated system, facilitate coordination between departments with role-based access, and process data from environmental and civic infrastructure sensors (such as water levels, weather, and air quality) to generate automated alerts and visualisations.
Built-in GIS engine will enable mapping of assets, incidents, and sensor data, displaying layers such as administrative zones and flood-prone areas. Rule-based alerts for emergencies like urban flooding or health issues will be generated and disseminated via SMS, and mobile notifications.
Serving people better
Regional centres will serve as mini-control centres for faster and region-specific responses to civic issues across 15 zones
Each centre will have video display walls, operator consoles and secure cloud connectivity to integrated centre’s platform
They will feature a centralised dashboard to monitor data across depts such as solid waste, stormwater and health