A petition has been filed before the Kerala High Court seeking compensation from Czech car makers Skoda Auto for multiple problems in a luxury car produced by them. The petition was filed by Ummer Bava of Down Hill, Malappuram.
As per the petition, Bava bought a Skoda Superb costing `20lakh in March 2009. The odometer of the car showed problems on the very first day of delivery. Though it was rectified by the company, within three months the left dashboard of the car fell off while running. Bava got the car repaired in 15 days.
However, his woes with the new car did not end there. Within few days, the sensor and wiper at the rear-end started showing troubles. Agitated over the multiple problems of the car, Bava contacted the headquarters of Skoda Auto in Czech Republic by e-mail.
He alleges that his grievance was not addressed by the company.
“By the time the complaints of the wiper and sensor were rectified, the steering box began to leak and a break pad complaint was detected. After a few days the steering became immovable and the car was towed to the service centre using a crane. The car developed problems in the first 8,000 kilometres,” the petitioner submitted.
With this, Bava approached the Consumer Forum with a complaint. He also forwarded a complaint to the Principal Secretary to the Union Ministry of Consumer Affairs, through E T Mohammed Basheer MP.
“Though the Ministry issued a notice to the company, no further action was taken,” the petitioner submitted. Bava is also seeking directive to cancel the licence for the Aurangabad manufacturing unit of Skoda India Limited.