City-zens visiting the Regional Transport Office (RTO) in the city are expressing serious concerns over the delay in the payment of fees and in obtaining other services in the wake of the erratic power supply and the lack of a generator in the office.
In the absence of KSEB supply, the office can function only with the help of inverters. In fact, the RTO that functions on one floor of the building belonging to the KSRTC doesn’t even have a generator to keep it working during office hours. The situation is such that when there is power disruption during peak hours, the motorists who come here to pay fees will have to go back without getting their work done. Against this backdrop, the staff try hard to complete their duties before the power goes off. The staff at the RTO, on condition of anonymity, said that they were finding the going very tough and blamed the KSRTC officials, who were objecting to installing a generator here, for the situation. They also said that the inverters in the office were already down, faced with some problem with the batteries.
The people who come to pay fees alleged that they have to visit the office several times and have to wait long hours for getting their work done. “I had to come here thrice for paying the fees. As I am employed I can only come out during my free time or else I will have to take permission. But the problem is that one doesn’t not know when the power will go off,” said Santhosh, who works in a private firm in the city.
When contacted, Thiruvananthapuram Regional Transport Officer K M Shaji said that it was a long-pending issue. “The proposal for purchasing a generator has already been sent to the government. With the intervention of the Transport Commissioner, the KSRTC has allotted space for installing a generator here,” he said.
Even though the Motor Vehicles Department has space at Trans Towers in Vazhuthacaud, only the head office is functioning there, on the first and second floors of the ten-storey building.
The various wings of the department operate out of separate rented buildings situated in several parts of the city.