THIRUVANANTHAPURAM: Confederation of Indian Industry (CII) is organising a seminar on ‘Consumer Rights: Products & Services - Opportunities & Challenges’ at Hotel
Hilton Garden Inn here on Friday. The seminar will be held to educate today’s consumers on their rights and what they need to consider while choosing a particular product.
According to the Confederation of Indian Industry, the deliberations on current issues pertaining to consumer rights prevailing at present in India and particularly in Kerala will be conducted.
It includes various initiatives being taken up by Kerala Government to protect consumer rights in the state and the way forward on consumer rights protection.
The seminar will bring together policy makers, industry, consumer forums, civil society, media and other diverse stakeholders on the same platform to deliberate on consumer rights.
The topics that will be covered at the seminar include Consumer Protection, Misleading Promotions and Liability, Alternate Dispute Redressal Mechanism, International Consumer Policy and Standardisation.
The key speakers include Minister for Food, Civil Supplies, Consumer Protection and Registration, Anoop Jacob, Suman Billa, secretary, Department of Consumer Affairs, Justice P Q Berkath Ali, president, State Consumer Disputes Redressal Commission, T Balachandran, president, Kerala Consumer Service Society, V C Velayudhan Pillai, former national president, Indian Medical Association, Bejon Kumar Misra international consumer policy expert, Rajat Banerji, vice-chairman, Indian Direct Selling Association, A Ayyappan Nair, general secretary, Confederation of Consumer Vigilance Centre, V S Gigimon, National Law School of India University, among others.