Now, SMS for a clean train compartment

Railway’s Thiruvananthapuram Division has started On Board House Keeping Services in Kerala Express on Wednesday.

Published: 03rd February 2017 03:28 AM  |   Last Updated: 03rd February 2017 03:28 AM   |  A+A-

T'Puram Divisional Railway Manager Prakash Butani inaugurating On Board House Keeping Services at Trivandrum Central station

By Express News Service

THIRUVANANTHAPURAM: Passengers travelling in reserved compartments can now demand their coach be cleaned by sending an SMS.

Thiruvananthapuram Division started On Board House Keeping Services (OBHS) in Kerala Express on Wednesday. The service will be extended to 26 more trains by February 17. 

Toilets, doorways, gang ways, vestibules of the trains will be cleaned regularly from 5 am to 9 am and from 4 pm to 8 pm. In addition to this the cleaning work will be done whenever demanded for by the passengers.

Passengers have to send SMS to 9003161455 by typing “CLEAN” followed by the 10 digit PNR number on the ticket.

Coaches with environmental friendly bio-toilets  will be attended during the service. Any blockage in the bio-toilet  will be checked and removed. Spraying disinfectant for sanitation of toilets after washing and drying will be done along with providing deodorants. Liquid soaps and toilet tissues  will be  provided in the toilets of AC coaches. Spraying of room freshener and mosquito repellant will be carried out.

Performance of the OBHS staff will be  monitored through feedback forms and scores given by passengers as well as TTEs.


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