STOCK MARKET BSE NSE

Onasadya undelivered, many demand action in Thiruvananthapuram

Ever since the pandemic outbreak, there has been a surge in the number of home chefs, a majority of whom had lost their jobs.

Published: 23rd August 2021 02:39 AM  |   Last Updated: 23rd August 2021 03:04 AM   |  A+A-

Sadhya

Express News Service

THIRUVANANTHAPURAM: For many in the capital city, Thiruvonam turned out to be a bitter experience as the Onasadya they ordered from home chefs and caterers failed to arrive as expected. With scores of orders, a majority of them could not deliver the Onasadya in time. 

Facebook groups like ‘Eat at Tvm’ and ‘Where in Trivandrum’ have been inundated with complaints citing demands to take legal action against those who failed to keep their promises after coming out with sadya offers ranging from Rs 149 to Rs 650.

Ever since the pandemic outbreak, there has been a surge in the number of home chefs, a majority of whom had lost their jobs. After getting the Food Safety and Standards Authority of India (FSSAI) registration number, many have been doing reasonable business through food delivery mobile applications. But once the packing of the sadya starts on a delayed note, it is mayhem. When prompt delivery is not assured, chaos reigns. 

Jithin Raj, 28, had ordered five sadyas on cash-on-delivery basis from a leading vegetarian restaurant at Bakery Junction. To his horror, the sadya never arrived forcing him to write a sarcastic review on ‘Eat at Trivandrum’, which went viral.“The restaurant authorities did not attend to repeated phone calls. After 3pm, I ordered mutton biryani,” Jithin, who works as an animator, told TNIE.

L S Kishore, a 35-year-old government employee, had ordered three sadyas from a neighbouring catering agency at Elipode. Despite waiting until 3.30pm, they were not delivered.“On Sunday, the caterer came up with two consolation sadyas. We didn’t accept as we wanted the sadyas only for Thiruvonam,” Kishore said.

Several customers paid the full amount and still got a raw deal. Hotel owners and home chefs reason that they were short-staffed, which led to delay in packing and delivering food on time. Arvind Soju, an administrator with ‘Eat at Trivandrum’ said incidents of cheating, by accepting payment and not delivering food, are bound to affect even those hotels and home chefs with excellent track records.



Comments

Disclaimer : We respect your thoughts and views! But we need to be judicious while moderating your comments. All the comments will be moderated by the newindianexpress.com editorial. Abstain from posting comments that are obscene, defamatory or inflammatory, and do not indulge in personal attacks. Try to avoid outside hyperlinks inside the comment. Help us delete comments that do not follow these guidelines.

The views expressed in comments published on newindianexpress.com are those of the comment writers alone. They do not represent the views or opinions of newindianexpress.com or its staff, nor do they represent the views or opinions of The New Indian Express Group, or any entity of, or affiliated with, The New Indian Express Group. newindianexpress.com reserves the right to take any or all comments down at any time.

flipboard facebook twitter whatsapp