NEW DELHI: In order to bring in citizen centricity in its delivery mechanisms, the Centre is all set to simplify the complex applications for majority of services offered by it, like issuing birth or death certificates.
Minister of State for Prime Minister’s Office Jitendra Singh said a one-page form for government services will be easy to understand and certificates to be attached with the forms will be easy for the beneficiary to obtain.
Singh also released a single-page application form for pensioners on the ‘Good Governance Day’, observed on the birthday of former Prime Minister Atal Bihari Vajpayee.
“For different schemes you have voluminous forms. Today, we are releasing one-page application form for pensioners. We plan to convert all multi-page or voluminous forms for various government services into single-page within a year,” said the minister.
“Time has come to have a critical look at the current procedures and application forms for the various services offered by government departments and ministries,” he said.
“There is a need to eliminate layers of decision-making to expedite the disposal mechanism. There is a need to specify one-page forms seeking essential information for upholding the dignity of our citizens,” the minister said. National Centre for Good Governance (NCGG), a wing under the Department of Personnel and Training, has initiated a series of workshops in partnership with various ministries with a view to look at their schemes for simplifying procedures and to make the application forms simple and small.
The NCGG, at a recent meeting in Chandigarh, had discussed the format of 20 forms and simplified them and subsequently recommended them to the States for implementation.
On December 18, the Employees State Insurance Corporation reviewed six certificates and claim forms and converted them into three single-page forms.
Similarly, the Directorate General, Labour Welfare of the Ministry of Labour and Employment, simplified 20 forms into one-page forms.