Over 92 per cent people don't trust healthcare system in India: Study

Interestingly, the survey found Bollywood actor Akshay Kumar as the most trusted celebrity or public figure for health advice, followed closely by Yoga guru Baba Ramdev.

Published: 15th January 2018 10:05 PM  |   Last Updated: 16th January 2018 02:19 AM   |  A+A-

Max Baby casex, max, medical negligence, medicine, stethescope,

Image for representational purpose only


NEW DELHI: Over 92 per cent people do not trust healthcare system in India, with hospital being the most distrusted organisation followed by Pharma and insurance companies, as per annual survey by fitness device firm GOQii.

"As per the GOQii India Fit 2018 report, 92.3% of citizens do not trust the healthcare system in India, which includes doctors, hospitals, pharma, insurance companies and diagnostic labs," the survey said.

The survey claims to have used inputs from about 2 lakh GoQii product users in the country.

As per the survey, 74 per cent people said that they do not trust hospitals, followed by pharma and insurance firms (62.8 per cent), medical clinics (52.6 per cent), 50.6 per cent doctors and diagnostic labs (46.1 per cent).

"The key reason for the erosion of trust is largely due to a series of failure in the healthcare system, particularly the negligence by hospitals in the recent past. In addition, lack of transparency also came out as the single biggest impediment to the healthcare system in India," the report said.

Interestingly, the survey found Bollywood actor Akshay Kumar as the most trusted celebrity or public figure for health advice, followed closely by Yoga guru Baba Ramdev.

"Indians are no longer silent or docile patients, but instead they are now well informed consumers keen to participate in the care process and demanding dignity and transparency from the healthcare providers," GoQii Founder and CEO Vishal Gondal said.

People in most of the cities expressed major concern on air-quality.

"The 'Quality of Air' is a major concern among people and rated it the lowest at 3.3. Quality of food got the highest rating followed by water, with a rating of 4.1 and 3.8, respectively. This indicates that most Indians feel the quality of air in their city is substandard," the report said.

People assigned lowest air-quality rating of 1.8 in Delhi-NCR followed by Bengaluru and Mumbai with score of 3 and 3.1, respectively.

The survey found more than half of the population is overweight with highest number of such people in Ahmedabad, followed by Hyderabad, Chennai, Kolkata, Bengaluru, Mumbai, Delhi NCR and Pune.

In comparison to last year survey, there was rise in the number of lifestyle diseases among people.

"Diabetes has increased from 7.7 to 7.9 per cent. Also, more Indians have high cholesterol this year, increasing from 9.4 to 10.1 per cent. With age as well people are more prone to lifestyle diseases. 23.8 per cent people below the age of 45 have one or more diseases such as diabetes, cardiac problems, including high cholesterol, blood pressure, thyroid and cancer," the report said.

The average sleeping hours of people came down to 6.54 hours in 2017 compared to 6.72 hours found in previous survey.

As per the food habit, survey found Kolkata has 82 per cent non-vegetarians and Ahmedabad least with 44 per cent.

More from Nation.


Disclaimer : We respect your thoughts and views! But we need to be judicious while moderating your comments. All the comments will be moderated by the editorial. Abstain from posting comments that are obscene, defamatory or inflammatory, and do not indulge in personal attacks. Try to avoid outside hyperlinks inside the comment. Help us delete comments that do not follow these guidelines.

The views expressed in comments published on are those of the comment writers alone. They do not represent the views or opinions of or its staff, nor do they represent the views or opinions of The New Indian Express Group, or any entity of, or affiliated with, The New Indian Express Group. reserves the right to take any or all comments down at any time.

flipboard facebook twitter whatsapp