Doctors can’t force you to buy from specific chemist

This is notable as India does not have a dedicated regulator like other countries and the existing regulations in the interest of patients

Published: 01st September 2018 08:13 AM  |   Last Updated: 01st September 2018 08:15 AM   |  A+A-

Image for representational purpose only

Express News Service

NEW DELHI:  The government has released a draft ‘Charter of Patients’ Rights’ prepared by the National Human Rights Commission to draw attention to the hitherto unacknowledged rights of patients. According to the draft, no doctor or hospital can force a patient or attendant to buy drug from specified pharmacies. Also, every hospital will need to have a grievance redressal system. The draft policy recognises right to seek information, records and reports, emergency medical care, informed consent, confidentiality, seeking second opinion, transparency in rates, and care, choosing alternative care and choosing source of medicines and tests. 

It also acknowledges the rights of individuals involved in clinical trials and their protection from biomedical and health researches. “There is expectation that this document will act as a guidance document for the Union government and State governments to formulate concrete mechanisms so that patients’ rights are given adequate protection and operational mechanisms are set up  to make these rights enforceable by law,” says the draft.    

This is notable as India does not have a dedicated regulator like other countries and the existing regulations in the interest of patients and very few states have adopted the national Clinical Establishments Act 2010 to regulate the private sector.The NHRC has recommended that every clinical establishment should set up an internal grievance redressal mechanism which should respond to a complainant within 24 hours as per the provisions of the charter.

move on patients’ rights hailed

If a solution acceptable to the patient is not found at the level of the clinical establishment, the complainant can approach the district and then the authorities of other states which have other state-level authorities.S Srinivasan of Campaign for Affordable and Dignified Healthcare said that what the Centre had released now was a “well thought-out bill of rights for patients.”

“The government, for the first time, is not only acknowledging the various rights of patients but also talking about educating people on what to expect and demand, and I think it’s very significant,” he said.
“If the charter leads to formation of a statute where aggrieved patients can reach out to in case of violations-it will be a defining moment for India’s healthcare sector,” he said.There have been highly publicised cases in the recent past of patients being forced to pay for overpriced medicines and equipment at private hospitals. These cases led to calls for tighter regulation of private hospitals’ functioning.

Stay up to date on all the latest Nation news with The New Indian Express App. Download now


Disclaimer : We respect your thoughts and views! But we need to be judicious while moderating your comments. All the comments will be moderated by the editorial. Abstain from posting comments that are obscene, defamatory or inflammatory, and do not indulge in personal attacks. Try to avoid outside hyperlinks inside the comment. Help us delete comments that do not follow these guidelines.

The views expressed in comments published on are those of the comment writers alone. They do not represent the views or opinions of or its staff, nor do they represent the views or opinions of The New Indian Express Group, or any entity of, or affiliated with, The New Indian Express Group. reserves the right to take any or all comments down at any time.

flipboard facebook twitter whatsapp