STOCK MARKET BSE NSE

19 IndiGo flights cancelled, 16 others delayed as crew, passengers stuck in Delhi traffic due to anti-CAA protests

Vistara, GoAir, Air India and IndiGo announced that their passengers, stuck in traffic due to anti-CAA protests in various parts of Delhi will be accomodated in subsequent flights for no extra fees.

Published: 19th December 2019 05:01 PM  |   Last Updated: 19th December 2019 07:14 PM   |  A+A-

IndiGo flight

IndiGo flight (File Photo | PTI)

By PTI

NEW DELHI: Nineteen IndiGo flights were cancelled and 16 others were delayed as crew members were stuck in traffic jam on NH-8 due to anti-CAA protests on Thursday, a Delhi airport official said.

Four airlines -- Vistara, GoAir, Air India and IndiGo -- announced that their passengers, who are stuck in traffic due to anti-CAA protests in various parts of Delhi, will be adjusted in subsequent flights for no extra fees.

"Till now, 16 flights have been delayed due to traffic jam at NH-8. IndiGo has cancelled 19 flights as the crew members were stuck in traffic jam and because of other issues," the official said.

In a press statement on Thursday, IndiGo said that it has "proactively blocked hotel rooms near the airport to keep our crew ready to be deployed at short notice. Customers who are affected can be rebooked at no additional cost."

ALSO READ: False smoke alarm delays IndiGo flight

"Due to traffic restrictions and to accommodate passengers reaching late to the airport, we have rescheduled and curtailed our schedule in and out of Delhi by approx. 20 departures (approximately 10 per cent of our Delhi departures)," the low-cost carrier said.

IndiGo is India's largest airline, carrying around 47 per cent of total domestic passenger traffic.

GoAir stated on Thursday that it is offering waiver of fees for rescheduling and cancellation to passengers travelling to or from Delhi on Thursday and Friday.

However, the airline clarified that if there is any fare difference, it will have to paid by the passenger.

Air India said on Twitter, "In view of the current heavy traffic congestion along the Gurugram-Delhi highway, resulting in inconvenience to passengers, reissue/ no-show/ cancellation and refund charges for all domestic and international tickets for travel from Delhi on December 19 shall be waived."

Vistara airline said that customers who miss their flight due to heavy traffic congestion on Gurgaon-Delhi highway will be accommodated on next flight for no extra fee or fare on the basis of seat availability.

The full-service carrier added, "We are also offering free changes and cancellations for those who are booked to travel from Delhi today. Fare difference, if any will be applicable." 



Comments(1)

Disclaimer : We respect your thoughts and views! But we need to be judicious while moderating your comments. All the comments will be moderated by the newindianexpress.com editorial. Abstain from posting comments that are obscene, defamatory or inflammatory, and do not indulge in personal attacks. Try to avoid outside hyperlinks inside the comment. Help us delete comments that do not follow these guidelines.

The views expressed in comments published on newindianexpress.com are those of the comment writers alone. They do not represent the views or opinions of newindianexpress.com or its staff, nor do they represent the views or opinions of The New Indian Express Group, or any entity of, or affiliated with, The New Indian Express Group. newindianexpress.com reserves the right to take any or all comments down at any time.

  • MASUD ALAM

    Hi
    1 year ago reply
flipboard facebook twitter whatsapp