IndiGo server collapses, long queues at airports

The largest carrier by fleet size and market share, IndiGo said it was proactively informing passengers about the situation.

Published: 04th November 2019 12:47 PM  |   Last Updated: 04th November 2019 12:47 PM   |  A+A-


IndiGo flight (Photo | EPS)


NEW DELHI: Passengers flying IndiGo faced long queues across airports on Monday morning after the airline's server collapsed.

"Our systems have been down across the network since morning. As a result, we are expecting our operations to be impacted across the airports. All efforts are being made to resolve the issue at the earliest," the airline said in a statement.

ALSO READ: IndiGo told to replace faulty Airbus A320neo engines by January 31

The largest carrier by fleet size and market share, IndiGo said it was proactively informing passengers about the situation.

The airline offers close to 1,500 daily flights and connects 60 domestic destinations and 23 international destinations. It has a fleet of around 245 aircraft.

Carrying 55.5 lakh passengers in September 2019, it almost flew every second air passenger in the domestic market.

ALSO READ: Indigo aircraft makes emergency landing at Chennai airport after false fire alarm

However, the airline's troubles have been mounting over the last few days. The aviation regulator Directorate General of Civil Aviation (DGCA) last week asked IndiGo to replace all its faulty engines powering the planes in the wake of frequent glitches reported in its Pratt & Whitney engines.

Failing to comply with the DGCA order, the low-cost carrier faces the risk of its aircraft being grounded.

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