Energy Minister D K Shivakumar on Monday said the State may face an energy shortfall of up to 10 per cent in summer.
“Preparations are on to mitigate this shortage. We are purchasing power and taking other steps to ensure that the load shedding will be minimum,” he told reporters here.
With rising temperatures, the daily consumption of energy has already touched an average of 184-186 million units, of which 35 MU come from hydro power plants. Demand is expected to go up as summer approaches, he said.
The three major hydel plants— Linganamakki, Supa and Mani— can generate a total of 5,439.6 million units with the current water level, he said.
Bangalore Electricity Supply company (BESCOM) has already started planning for a long-drawn-out summer. It is planning several consumer campaigns to reduce demand. However, different areas in Bangalore are already reporting regular power cuts, which are expected to increase in the coming days, sources said.
Earlier, Shivakumar inaugurated a workshop for the members of the Consumer Grievances Redressal Forum (CGRF).
The CGRF, the second level of complaint redressal after the ESCOMS, has been extended to all the districts in the State.
It used to operate only in cities where the corporate office of the ESCOMs were located.
“The CGRF is empowered to deal with any complaints except those related to power theft, misuse and accidents. People will not have to travel to ESCOM headquarters. They will not have to pay court fees or hire a lawyer to appear before the CGRF,” said Jairamraje Urs, Ombudsman, CGRF.
Under the rules laid down by the electricity regulator KERC, the CGRF will have to deliver its judgement within 60 days of the date of complaint or record its reasons in writing, he said.
“Ombudsmen have to pay for not working within the time-frame. Consumers are entitled to demand compensation for any delay. They must first approach the ESCOM, then the CGRF, then the Ombudsman and finally, they can approach the High Court,” he said.
Surge Damages Appliances, Angers Residents
Bangalore: Electrical appliances in around 20 houses were damaged on Monday after a power surge at a transformer, which was undergoing repairs, near Hosakerehalli.
When confronted by angry residents, the local BESCOM engineer pleaded helplessness.
The incident occurred around 3 pm in localities near Hosakerehalli. “They did not tell us that they were repairing the transformer. The engineer just said it was our fault that we did not switch off all appliances. In my house, the refrigerator and TV stopped working,” said Krishnegowda, an employee with a private firm.
As the city prepares for summer, more reports of such outages and surges are coming in daily. However, BESCOM insists that the power cuts are only occurring in places where maintenance work is going on.
“If there was a surge, they must lodge a complaint with the call centre. An official from the Electrical Inspectorate will then visit the area and determine the nature of the incident. If BESCOM is found to be at fault, the amount will be reimbursed,” said Jayanthi Natarajan, general manager- Customer Relations.
She added that the call centre was yet to receive any complaint regarding the incident near Hosakerehalli.