At a time when there are heated political discussions going on at various levels regarding implementation of major projects, the entire online machinery of the state government has come to a virtual standstill. The online mail server of the government has been down since Thursday morning and efforts are yet to begin to restore the server.
According to highly-placed sources, more than 12 hours after the server went down, the officials concerned have not begun damage control.
“The server was down a couple of days back too. It was then temporarily restored. However, on Thursday morning, the server crashed again.
Though the technical team of C-DIT has been entrusted with the task of restoring it, nothing has been done so far,” sources said. Being the main server for the Kerala government’s online operations, it’s through this account that the e-mail system of the government operates. The home page of the server has displayed the message “Due to some technical problems, users may face difficulties in sending/receiving mails.”
It’s through this system that the entire e-mail administration of the government including the office of the Chief Minister, ministers and other departments function. However, the Police Department is the most affected, as majority of its online services are operated through this server.
“Since there’s an internal system, internal communication is not affected. But communication with other agencies and service providers has been completely cut off,” sources pointed out.