STOCK MARKET BSE NSE

Track delivery status of government service via SMS

Published: 23rd April 2013 10:30 AM  |   Last Updated: 23rd April 2013 10:30 AM   |  A+A-

The government has expressed its plans to roll out an SMS-based service to allow both people and government officials to ensure the tracking and delivery of government services. The system is aimed at taking advantage of both the growing number of mobile phone users in the State as well as the government’s expanding e-governance initiatives.

This was among the announcements made in the Assembly by Information Technology Minister Mukkur N Subramanian as part of his reply on his department’s demand for grants for 2013-14. Outlining the project, the IT Department’s policy note said the setting up of the Mobile Service Delivery Platform would be an important step in leveraging the high tele-density of Tamil Nadu to ensure the delivery of e-services.

Initially, about 10 services of the Revenue Department and the Social Welfare Department would come under the ambit of the SMS-based system. These would include the issue of certificates and the doling out of marriage assistance schemes. Once the delivery platform is standardised, the project would be expanded. The government has set aside `20 lakh for this.

Subramanian also announced that his department would set up 2,280 Common Service Centre across the State to expand the programme aimed at creating local e-governance service points that bring different departmental services under one roof, thereby doing away with the need for rural folk to travel long distances for governmental business.



Comments

Disclaimer : We respect your thoughts and views! But we need to be judicious while moderating your comments. All the comments will be moderated by the newindianexpress.com editorial. Abstain from posting comments that are obscene, defamatory or inflammatory, and do not indulge in personal attacks. Try to avoid outside hyperlinks inside the comment. Help us delete comments that do not follow these guidelines.

The views expressed in comments published on newindianexpress.com are those of the comment writers alone. They do not represent the views or opinions of newindianexpress.com or its staff, nor do they represent the views or opinions of The New Indian Express Group, or any entity of, or affiliated with, The New Indian Express Group. newindianexpress.com reserves the right to take any or all comments down at any time.

flipboard facebook twitter whatsapp