E-tailer Delivers Brick Instead of Rs 14,000 Laptop

Published: 01st January 2016 05:03 AM  |   Last Updated: 01st January 2016 08:04 AM   |  A+A-

VILLUPURAM: A youth’s first online purchase experience  went awry when he received a brick instead of a laptop he had ordered on a major e-tail website, which refunded him for the ‘mistake’ after he complained to police about it.

Balachandar (17) of Periyamudaliayrchavady village near Kotakuppam placed an order for a laptop worth `14,090 using the cash-on-delivery option on December 22 and got his package delivered on Wednesday morning.

But, when he opened the package in front of his family members, he found that he had been duped. A shocked Balachander immediately dialled the toll-free number of the online shopping site and registered his complaint.

Balachander later approached the Kottakuppam police to lodge a complaint against the company. The police contacted the courier company which delivered the package about the incident.  The courier company maintained that the package could have been changed in transit and that it wasn’t responsible for such ‘mistakes’. On Thursday afternoon the company, however, sent its representatives to Balchander’s home and paid the amount back to the youth.

Neither Naaptol nor the courier company picked up or replied to calls for comment.

India Matters


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