STOCK MARKET BSE NSE

Maker told to pay Rs 45,000 as damages

Both the dealer and service centre agreed the problem was a ‘manufacturing defect’, following which the company was asked to pay the money.

Published: 07th January 2019 02:55 AM  |   Last Updated: 07th January 2019 06:41 AM   |  A+A-

By Express News Service

CHENNAI: What would you do if a brand new air conditioner that you bought conks within a week? A resident of Arakkonam went to the consumer court, which awarded him compensation and refund totalling Rs 45,000. In the five-year-old case, petitioner N Gunasekaran submitted that he bought an AC from a Voltas dealer, which conked within a week of purchase.

“It was sent to service centre for gas refilling, but it stopped working after a few days,” he said in his petition. “Subsequently, service technicians were called thrice to get the appliance fixed but it never gave ‘cool breeze’, which is a manufacturing defect,” his petition read.

Both the dealer and service centre agreed the problem was a ‘manufacturing defect’, following which the company was asked to pay the money.



Comments

Disclaimer : We respect your thoughts and views! But we need to be judicious while moderating your comments. All the comments will be moderated by the newindianexpress.com editorial. Abstain from posting comments that are obscene, defamatory or inflammatory, and do not indulge in personal attacks. Try to avoid outside hyperlinks inside the comment. Help us delete comments that do not follow these guidelines.

The views expressed in comments published on newindianexpress.com are those of the comment writers alone. They do not represent the views or opinions of newindianexpress.com or its staff, nor do they represent the views or opinions of The New Indian Express Group, or any entity of, or affiliated with, The New Indian Express Group. newindianexpress.com reserves the right to take any or all comments down at any time.

edexworks
flipboard facebook twitter whatsapp