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NDMC to set up help kiosks for public

In a bid to add a smart feather to the Lutyens’s Zone, the New Delhi Municipal Council (NDMC) has planned to set up five Point of Delivery (POD) systems cabins.

Published: 10th December 2016 11:01 PM  |   Last Updated: 11th December 2016 09:44 AM   |  A+A-

Ndmc

NEW DELHI: In a bid to add a smart feather to the Lutyens’s Zone, the New Delhi Municipal Council (NDMC) has planned to set up five Point of Delivery (POD) systems cabins. POD is a technology driven remote information centre with video-based interaction to assist people.

“At these PODs, a person can buy railway tickets, apply for passport, get DTC bus passes, birth and death registration done and tourism information, besides availing of other government services,” said a high-ranking NDMC official.

The civic body will float the tender soon to hire a private company to help in developing the software to be installed in these POD cabins. A person will interact with the visitor on HD quality screen and guide him/her in completing the necessary formalities to get a task done.

An NDMC official said the council will install these POD cabins at five places with a huge footfall in the first phase. If the experiment is successful, more PODs will be set up. The size of the information kiosk would be eight foot in width and seven foot in length.

A provision for displaying advertisements outside the cabins will also be made to generate revenue. Gradually, the NDMC will also create a centralised pool of experts to increase the efficiency of the project.
The kiosks will be ready within next five months, and functional by mid 2017, the official informed further.
The NDMC is also planning to take help from IT giant Cisco for all technical help required in the process.



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