Consumer Affairs

Centre launches framework for protecting consumers from fake reviews on e-commerce sites

The standard will initially be voluntary for compliance by all e-commerce platforms. BIS will also develop a Conformity Assessment Scheme for the standard within 15 days to assess compliance.

published on : 21st November 2022

Mobile industry agrees for phased roll-out of uniform device chargers: Govt 

In the meeting, a broad consensus emerged among stakeholders on the adoption of USB Type - C as a charging port for electronic devices such as smartphones, tablets, laptops etc.

published on : 16th November 2022

Central team visits DPCs in delta region to study paddy moisture content

Accordingly, a Central team inspected the paddy being procured at DPCs in Thanjavur and Tiruvarur districts on Saturday.

published on : 17th October 2022

Enough food grain stock available in country to meet requirements: Centre

The government said it had taken proactive steps to avoid any further price rise and export regulations were imposed in the case of wheat and rice.

published on : 2nd October 2022

Several complaints of additional service charges by restaurants, hotels: Ministry of Consumer Affairs

For the year 2020-21 and 2021-22, 99 and 413 complaints were filed respectively, regarding the levy of service charges on the National Consumer Helpline.

published on : 27th July 2022

Bureau of Indian Standards asks consumers to buy toys bearing 'ISI mark'

More than 800 toy manufacturers, mostly from the MSME sector, have already taken BIS certification.

published on : 21st July 2022

Kerala health activist approaches Centre against misleading drug promotion

Kannur-based activist Dr Babu KV alleged that the Haridwar-based pharmacy violated multiple laws on drugs and consumer protection.

published on : 18th July 2022

Necessary information on QR code compulsory on packaging of electronic goods

Similar provisions have been mentioned for the size and dimension of the commodity, and for declaring the telephone number and e-mail address on the package itself.

published on : 15th July 2022

‘Tiruppur knitwear industry’s 22.87 per cent annual growth unparalleled globally’

Participating in the exporters meet-cum-felicitation ceremony in Tiruppur, the minister said, “The knitwear industry has achieved tremendous growth for the past several years.

published on : 27th June 2022

Centre tightens norms for celebrity endorsers; makes material connection disclosure must

Material disclosures means any relationship that materially affects the weight or credibility of any endorsement that a reasonable consumer would not expect.

published on : 11th June 2022

Consumer Affairs Ministry calls meeting to discuss complaints against edutech firms

Consumer Affairs Secretary Rohit Kumar Singh said that a committee has been set up for framing guidelines to prevent fake reviews on e-commerce companies.

published on : 10th June 2022

Consumer Affairs Ministry issues new guidelines to stop misleading ads; bans surrogate commercials

Bait advertisement means an advertisement in which goods, products or service is offered for sale at a low price to attract consumers.

published on : 10th June 2022

Department of Consumer Affairs to introduce framework for service charge by eateries soon

In the meeting held today between consumer affairs ministry, restaurant associations and consumer organisations, the issue of levy of service charge in hotels and restaurants was discussed.

published on : 3rd June 2022

Fake online reviews under government scanner 

Fake reviews on e-commerce websites have come under the government’s radar. 

published on : 27th May 2022

Levying service charge is individual choice, asserts NRAI  

The meeting comes as DoCA said it’s taking notice of a number of media reports as well as grievances registered by consumers on the National Consumer Helpline (NCH).

published on : 25th May 2022

DoCA warns eateris on ‘service charges’

According to DoCA, customers are often misled on the legality of such charges and harassed by restaurants on making a request to remove such charges from the bill amount.

published on : 24th May 2022

Centre extends deadline for Rabi rice delivery

The Centre has extended the period of milling of paddy and delivery of custom milled rice to FCI in Telangana for Rabi 2020-21 marketing season till May 31, 2022.

published on : 5th May 2022

FCI won’t procure parboiled rice, States can do so: Centre

The Centre, however, clarified that the States could procure parboiled rice for consumption within the State.

published on : 31st March 2022