Inspired by Modi, Sri Lanka's “Tell the President” facility will be using mobile app

Any person with an android mobile phone can install a special app to make a complaint or request to the Presidential Secretariat

Published: 02nd January 2017 12:08 PM  |   Last Updated: 02nd January 2017 01:54 PM   |  A+A-

Maithripala Sirisena

Maithripala Sirisena

Express News Service

COLOMBO: Inspired by Prime Minister Narendra Modi and US President Barack Obama, Sri Lanka’s “Tell the President” will be using a special IT app to enable citizens communicating with the Presidential Secretariat to track action taken on their requests through the ministries and departments of the Central government in Colombo, Coordinating Secretary to the President Shiral Lakthilaka told Express on Monday.

Any person with an android mobile phone can install a special app which will enable him to lodge a complaint or make a request to the Presidential Secretariat in Colombo on any matter in which governmental action is needed and track the progress of action on his request, Lakthilaka said.

“SMSs will be sent to the person who had made the request, on the progress of his case. He will know which ministry, department or officer is handling it at any given point of time,” he explained.

“It is an all-Island project which will be inaugurated in Jaffna on January 4 by the President,” he added.

As of now, the public send their requests for action by letter and there is no knowing as to where the letter is going and who or where it is being attended to. Often there is no response, even if the request comes from the Provincial Council, as the chairman of the Northern Provincial Council, CVK. Sivagnanam, put it.

“We hope the new channel will make a difference,” Sivagnanam said.

The inauguration of the new phone app facility is part of President Sirisena’s plan to launch many development schemes throughout the island to mark the second anniversary of his assumption of office after winning the Presidential election on January 8, 2015.

While in Jaffna on January 4, the President will release more than a hundred acres of land which were seized during the war. On January 25, he will visit Mullaitivu district where he will attend to the needs of Tamil people who were directly affected by the last brutal phase of Eelam War IV.  He will also visit the Eastern province and the Central Highlands to discuss the problems of plantation workers of Indian Origin.

Government Will Last

Meanwhile, Sirisena met 30 agitated MPs from the coalition partner United National Party (UNP) last Friday and assured them that the Sri Lanka Freedom Party (SLFP)-UNP coalition government will last for the full five-year term.

Doubts about the life of the government had arisen because a burgeoning campaign by former President Mahinda Rajapaksa to topple the regime in 2017.

Last week non-cabinet minister Priyankara Jayaratne of the SLFP had resigned saying he was unable to work with UNP ministers. Another non-cabinet minister Palitha Range Bandara of the UNP had said that it is pointless to be in the Council of Ministers if cabinet ministers do not assign work to junior ministers. Basically, the complaint is that there is concentration of power in the hands of a few UNP cabinet ministers to the discomfiture of SLFP ministers.

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