KMRL to address Kochi 1 card issues

Kochi Metro commuters' worry over the Kochi 1 card will be resolved soon.

Published: 22nd October 2021 07:02 AM  |   Last Updated: 22nd October 2021 07:02 AM   |  A+A-

Kochi Metro

By Express News Service

KOCHI: Kochi Metro commuters' worry over the Kochi 1 card will be resolved soon. Following reports that the demand placed by KMRL and AXIS bank to renew Know Your Customer (KYC) details of the card annually through an online platform was troubling commuters, City Express had published an article on the issue on October 20.    

Responding to the concerns, Loknath Behra, managing director of KMRL, has assured that the agency is working to find a solution soon. “KMRL has taken up the matter with Axis bank. Incidentally, Axis Bank and the KMRL have a standing contract for 10 years regarding the management of Kochi Metro 1 card.

So, to find a legal solution, we are conducting discussions and KMRL will ensure that the commuters are not being inconvenienced in anyway,” said Behra.


Disclaimer : We respect your thoughts and views! But we need to be judicious while moderating your comments. All the comments will be moderated by the editorial. Abstain from posting comments that are obscene, defamatory or inflammatory, and do not indulge in personal attacks. Try to avoid outside hyperlinks inside the comment. Help us delete comments that do not follow these guidelines.

The views expressed in comments published on are those of the comment writers alone. They do not represent the views or opinions of or its staff, nor do they represent the views or opinions of The New Indian Express Group, or any entity of, or affiliated with, The New Indian Express Group. reserves the right to take any or all comments down at any time.

flipboard facebook twitter whatsapp