STOCK MARKET BSE NSE

KSEB to ensure uninterrupted services to consumers

KSEB has made arrangements to ensure uninterrupted power supply to isolation centres and houses.

Published: 26th March 2020 06:55 AM  |   Last Updated: 26th March 2020 06:55 AM   |  A+A-

KSEB

KSEB

By Express News Service

THIRUVANANTHAPURAM: Despite the lockdown declared by the centre, the Kerala State Electricity Board (KSEB) has made alternative arrangements to ensure smooth and uninterrupted services to its consumers. In a release issued here on Wednesday, KSEB authorities said that the centralised call centre will operate 24 hours to deal with the complaints and alleviate the doubts of the consumers.

KSEB has made arrangements to ensure uninterrupted power supply to isolation centres and houses. As per the directive from the state government, KSEB has decided to give one-month relaxation for consumers for bill payments. The authorities have also decided to wave off late payment fees.  Currently, KSEB has suspended house to house metre reading till March 31. For n0w, KSEB has decided to take an average of the previous bills to generate new bills for the consumers. The new bills will be sent to the consumers via SMS or email. Bill counters will not be functioning at KSEB offices and the consumers can make the bill payments online. 

Stay up to date on all the latest Thiruvananthapuram news with The New Indian Express App. Download now

Comments

Disclaimer : We respect your thoughts and views! But we need to be judicious while moderating your comments. All the comments will be moderated by the newindianexpress.com editorial. Abstain from posting comments that are obscene, defamatory or inflammatory, and do not indulge in personal attacks. Try to avoid outside hyperlinks inside the comment. Help us delete comments that do not follow these guidelines.

The views expressed in comments published on newindianexpress.com are those of the comment writers alone. They do not represent the views or opinions of newindianexpress.com or its staff, nor do they represent the views or opinions of The New Indian Express Group, or any entity of, or affiliated with, The New Indian Express Group. newindianexpress.com reserves the right to take any or all comments down at any time.

flipboard facebook twitter whatsapp