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Asia’s biggest real-time control room begins operation in Andhra Pradesh

Speaking after inauguration, the CM said the innovative experiment will help for proper planning to increase happiness of people using technology.

Published: 27th November 2017 03:23 AM  |   Last Updated: 27th November 2017 11:29 AM   |  A+A-

Chief Minister N Chandrababu Naidu at the inauguration of the real-time governance centre. A grievance cell

By Express News Service

VIJAYAWADA: AP Chief Minister N Chandrababu Naidu on Sunday morning inaugurated Asia’s number one command control room of real-time governance, which has been built in the first block of the interim secretariat at Velagapudi.

The main mission of Real-Time Governance (RTG) Centre is to handle all the important events and natural calamities on real-time basis, leveraging e-governance technology and electronic communication.

 was also started near his house
where the people can directly
send written complaints to the
Chief Minister | Express

The RTGS consists of a state centre and 13 district data centres. The core team operates from RTG state centre with data input from people hub - which hosts the data of all the households along with government benefits they receive, which, in turn, is linked with various government departments and call centre to serve as grievance redressal platform and surveillance and communication wing. The centre will get support from AP Fibernet Limited, AP towers, AP content corporation, AP Virtual classes corporation and Drones Corporation of AP.

The salient features of the state real time governance centre include Hitachi visualisation suite for matrix surveillance and public safety first of its kind in India, Pentaho bi suite, for real time data analytics, Barco videowall, the biggest laser-lit wall in India with 24 screens, Matrix camera analytics and data analytics from different departments are displayed on the laser-lit wall and processing in real time governance. All the staff will be made available along with the information from various departments.

The command control rooms at Durga temple, Municipal administration department and the police control room works in coordination with this. Chief Minister Chandrababu Naidu said he would make use of the advanced technology in the coming days to provide a better administration. Around 2200 cc cameras and 1,100 people call centres also directly interlink with Chief Minister’s command control room.

Speaking after inauguration of RTG centre, the Chief Minister said the innovative experiment will help for proper planning to increase happiness of people using technology. He said the centre will help to interact with any officials and monitor the situation by sitting at the data centre. It will fix responsibility among officials. He said as majority of the departments and files were computerized, the centre would help to monitor the administration.

The CM said 15 programmes aimed for family happiness could be monitored from the data centre.  He said using drones the situation in the remote areas, including agency regions, could be monitored to take a quick decision by the government during prevalence of seasonal diseases or natural calamities. He said the new technology will help the administration to reach the last mile in implementation of several welfare programmes.

It may be noted that the Chief Minister sent a team of officials abroad to study the data centres a year ago. After studying various centres, the officials designed the unique data centre.

Taking Control

Location: First floor of interim secretariat at Velagapudi
The centre will get support from:

  • AP Fibernet Limited
  • AP Towers Limited
  • AP Content Corporation
  • AP Virtual Classes Corporation and Drones Corporation of AP

Command control room to be inter-linked with:

  • State police command control room
  • Municipal administration and urban development department command control room
  • 2,200 CCTV cameras interlinked with command control room
  • 1,100 people call centre also interlinked with command control room operations


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