Nanna E-Khata drive to launch across Bengaluru to resolve property issues every Saturday

The GBA revenue team told the DCM that 100 citizens will be invited in advance at each centre. As their applications are pre-screened, the officials will be fully prepared to resolve the issue on the spot.
DCM DK Shivakumar
DCM DK Shivakumar(File photo | Express)
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BENGALURU: Deputy Chief Minister and Bengaluru Development Minister DK Shivakumar on Friday announced that the Greater Bengaluru Authority (GBA) Revenue Department will start ‘Nanna E-Khata Andolana’ at 50 centres across five city corporations under it on every Saturday, beginning from May 16, to redress issues related to e-khata.

He told the media that in 10 months, 200 officials with the combined 50,000 mandays created 23 lakh e-khatas. Now, the option will be given for property owners.

“Our government’s sixth guarantee is the land guarantee and the e-khata movement has been launched to avoid litigation and to save their property. We scanned all the documents and made sure that property documents were available on mobile phones. We have allowed 10 lakh people to download documents. We are working on sending documents to the doorsteps of land owners for free through ‘Nanna E-Khata Andolana’,” he said.

The GBA revenue team told the DCM that 100 citizens will be invited in advance at each centre. As their applications are pre-screened, the officials will be fully prepared to resolve the issue on the spot.

Through this, 5,000 citizens will get instant redressal on the spot every week. This scheme will create an integrated, comprehensive platform for direct interaction between citizens and GBA and corporations, ensuring transparency, accountability and time-bound service delivery. With 100 cases being resolved at each centre, around 5,000 complaints will be resolved across the city on every Saturday.

Shivakumar said 7,000 applications across five city corporation were received for converting ‘B’ khata to ‘A’ e-khata, and after verification, all these applications have been disposed of. “The owners had to pay betterment charges, and this amount is around Rs 300 crore,” he added.

He said that every new application will be disposed of within 15 days. Owners with a ‘B’ khata property can avail of this historic opportunity to get ‘A’ khatas, he added.

On the concerns of apartment owners seeking e-khata, he said GBA has disposed of 100% of cases. He said that to help owners under GBA limits feel secure about their property, other citizen-friendly features of the e-Khata system will be introduced, like ‘automatic mutation’ where the e-Khata is automatically changed in the name of the buyer

based on the registrations at any Sub-Registrar’s office; allowing citizens to edit the remaining details in their final e-khata, except the name and area of the property online; automatic approval after five working days; and automatic updating of BESCOM and property tax records.

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