Unregulated wellness sector in Keralam leaves authorities scrambling for answers

Keralam has 821 registered spas. However, more than 2,000 centres are reportedly operating in state, highlighting gaps in enforcement
Representational pic
Representational pic
Updated on: 
3 min read

THIRUVANANTHAPURAM: ven as authorities crack down on illegal spas operating across the state, there is concern over the mushrooming of unregistered establishments. According to available records, Keralam has 821 registered spas.

However, the Spa Wellness Development and Welfare Association (SWDWA) estimates that there are more than 2,000 such centres across the state, highlighting crucial gaps in regulation and enforcement.

The lack of a dedicated legal framework has left local self-government institutions struggling to rein in illegal establishments. The sector’s dark underbelly was exposed by two recent incidents – the alleged gang rape of a woman in Kalamassery, Kochi, after she wa s lured by a job offer at a spa and the sexual exploitation of a minor girl from Andhra Pradesh at a wellness facility in Kovalam – that prompted the statewide enforcement drive by the police.

Local bodies issue trade licences to spas under the existing framework, but there are no comprehensive, sector-specific rules governing their operations, including mandatory police verification of employees, prescribed qualification for therapists or periodic medical examinations. The regulatory vacuum has raised concerns about establishments operating under the guise of wellness centres engaging in illicit activities.

According to industry stakeholders, the absence of a legal framework has created gaps in issuing licences and monitoring operations, leaving local bodies with limited means to enforce uniform standards across the sector. The SWDWA is preparing to submit a representation to Home Minister Ramesh Chennithala,seeking uniform licensing rules, mandatory police clearance and a regulatory mechanism under the tourism department. Association president Rinshad K said the state needs a dedicated licensing and monitoring system to differentiate legitimate wellness centres from establishments that are a cover for unlawful activities.

“There is no dedicated legislation governing the operation of spas in Keralam.They should be brought under a proper licensing system,and establishments operating illegally must be shut down.

There should also be effective monitoring to prevent drug-related offences and other illegal activities under the guise of spas,” he said.

The association has proposed restricting establishments to commercial premises, providing gender-segregated spaces, employing certified therapists and appointing on-site managers for ensuring compliance. It has also recommended standardised operating hours, from 7am to 9pm.

Risking a reputation

Amid growing unease over alleged illegal activities and unaccredited wellness centres, stakeholders say mandatory quality standards and a robust legal framework are essential to protect tourists, ensure customer safety and safeguard Keralam’s reputation as a leading wellness destination. Prasanth Vasudev Nair, former deputy director of the tourism department and a tourism consultant, said the existing trade licensing system administered by the local self-government department (LSGD) does not ensure quality and safety standards in the sectors.

“The government should make tourism department accreditation mandatory for all spas and wellness centres operating within designated tourism zones. Unlike basic municipal permits, department classification frameworks evaluate service quality, practitioner qualifications, hygiene and facility standards,” he said.

He called for the government to expedite the introduction of the proposed tourism trade act to strengthen regulation across the sector.

“Enacting the legislation will empower the department as a statutory licensing authority across hotels, resorts, tour operations and spas, enabling strict legal action and revocation of licences for non-compliance,” Prasanth added.

CLEANUP ON AISLE SPA

Operation Spa

A special enforcement drive, named ‘Operation Spa’, that was carried out on October 17 and 18 across spas in the state uncovered widespread discrepancies in functioning – ranging from improper licences to even exploitation of minors and immoral trafficking.

X
The New Indian Express
www.newindianexpress.com