Meena V Singh (55) applied for an Aadhaar card through Karvy Data Management Services, one of the authorised service providers at Mahalakshmipuram, on May 9 this year. The service provider had given her the acknowledgment bearing enrolment number 2017/60006/09493 and told her that she would receive her card within three months.
Though more than six months have passed since then, Meena has not received her card yet. She tried calling the Unique Identification Authority of India’s toll free number, 1800-180-1947 and the recorded voice on the other end of the line said that the number had been changed to 1800-300-1947; but, even the changed number was not accessible.
The Food and Civil Supplies Department has set December 31, 2013 as the deadline for the LPG cylinder allottees to submit their Aadhaar card details to avail the subsidy for the LPG cylinders that they buy.
Meena is confused and apprehensive as she is uncertain of getting her Aadhaar card before the deadline set by the Food and Civil Supplies Department elapses.
Like Meena, many people have not received their Aadhaar cards, though they had applied more than six months ago.
According to one of the data operators in Basaveshwaranagar’s BangaloreOne centre, many people approach them to find out the status of their Aadhaar card application and, in many instances, the applicants are waiting since more than six months to receive their cards.
Unique Identification Authority of India’s Deputy Director General Ashok M R Dalwai said, “In the normal process we issue Aadhaar cards within three months of receiving the application. In some cases where the recorded biometric data does not match the prescribed standards, it gets delayed as we process such applications intensely.”
“There is some delay in issuing the Aadhaar cards to some of the applicants. Such applicants can collect their enrolment id numbers and the status of their applications from the E-aadhaar portal and submit the same to their LPG dealers,” he added.