10.7% Rise in Complaints: RBI Official

Published: 15th September 2015 05:27 AM  |   Last Updated: 15th September 2015 05:27 AM   |  A+A-

BENGALURU: Reserve Bank of India (RBI) ombudsman C R Samyukta said that during 2014-15, it received 4,673 complaints as opposed to 4,221 in 2012-14, indicating an increase of 10.7 per cent.

She was speaking at a press interaction organised to discuss the annual report of the office for 2014-15 in the city on Monday.

Of the total complaints, 82.4 per cent were from metropolitan and urban centres, indicating the lack of awareness of the Banking Ombudsman Scheme (BOS) in rural areas. “To address this, awareness programmes were conducted in Hassan and Shivamogga, while many such activities have been planned in tier-3 cities,” she said. 

Stay up to date on all the latest Bengaluru news with The New Indian Express App. Download now
(Get the news that matters from New Indian Express on WhatsApp. Click this link and hit 'Click to Subscribe'. Follow the instructions after that.)


Disclaimer : We respect your thoughts and views! But we need to be judicious while moderating your comments. All the comments will be moderated by the newindianexpress.com editorial. Abstain from posting comments that are obscene, defamatory or inflammatory, and do not indulge in personal attacks. Try to avoid outside hyperlinks inside the comment. Help us delete comments that do not follow these guidelines.

The views expressed in comments published on newindianexpress.com are those of the comment writers alone. They do not represent the views or opinions of newindianexpress.com or its staff, nor do they represent the views or opinions of The New Indian Express Group, or any entity of, or affiliated with, The New Indian Express Group. newindianexpress.com reserves the right to take any or all comments down at any time.

flipboard facebook twitter whatsapp