Kin of victims of malpractice by private hospitals join hands to launch campaign for dignified, affordable healthcare

The families that are a part of this movement include the kin of Adya Singh, the seven-year-old girl who died of dengue in Fortis Hospitals, Gurugram.

Published: 26th May 2018 07:24 PM  |   Last Updated: 26th May 2018 07:24 PM   |  A+A-

Adya Singh

Gurgaon's Fortis Hospital has been accused of overcharging the family of a 7-year-old girl who died of dengue. | (File | Facebook)

By Express News Service

NEW DELHI: Kin and family members of four patients who were “victims” of malpractices of some of the biggest private hospitals in the country, on Saturday, came together to launch a patients’ rights forum--Campaign for Dignified and Affordable Healthcare.

The movement is looking to work towards strengthening regulation of the private healthcare sector and for reforms to ensure ethical, respectful treatment of patients.

“We have come together because of inadequate response and apathy of the governmental mechanisms for investigating and delivering justice to families that have suffered while accessing healthcare in private hospitals,” said Jayant Singh, whose 7-year- old daughter Adya Singh had died in Fortis hospital, Gurugram of dengue.

Singh had coughed up Rs 17 lakh for her treatment in the hospital.

The government enquiry, following relentless complaints by Singh, had later found the hospital guilty of overcharging and lacking in following several medical protocols.

Gopendra Singh Parmar from Rajasthan who lost his son Shourya Pratap in Medanta- the Medicity, Gurugram in the course of treatment for dengue said he had lost faith in the government and wanted people to come forward to demand affordable, quality healthcare.

Parmar, a poor farmer was refunded Rs 16 lakh he had incurred towards the cost of his son’s treatment by the hospital after he agreed to withdraw an FIR of overcharging and medical negligence.

Pankaj Arora who had lost his son in the same hospital in 2011 following gross negligence and violations of protocols during a liver transplant and related complications said he had been knocking on every door possible to get justice for his son.

"The failure and utter breakdown of institutional mechanisms meant to protect and support patients, particularly committees for investigating complaints, results in great hardship for families trying to engage a system that is rigged against them," a letter by the group to India’s health and family welfare minister J P Nadda said.

The group, that is being supported by healthcare experts and civil society members said that there is deep fragmentation of remedies across a maze of institutions like consumer court, MCI, police.

“However, the system of accountability relies overwhelmingly on the judgment of healthcare workers and doctors who are understandably reluctant to hold their often powerful peers accountable”.

The families have demanded that the government should institute clear procedures and norms for investigating patient complaints that include laying out transparently the method and manner in which the investigation will be conducted.

The group has also asked ask for a review of the processes and outcomes to date in the complaints of medical negligence and intervention to rectify the gross injustices done.

Stay up to date on all the latest Nation news with The New Indian Express App. Download now
(Get the news that matters from New Indian Express on WhatsApp. Click this link and hit 'Click to Subscribe'. Follow the instructions after that.)


Disclaimer : We respect your thoughts and views! But we need to be judicious while moderating your comments. All the comments will be moderated by the editorial. Abstain from posting comments that are obscene, defamatory or inflammatory, and do not indulge in personal attacks. Try to avoid outside hyperlinks inside the comment. Help us delete comments that do not follow these guidelines.

The views expressed in comments published on are those of the comment writers alone. They do not represent the views or opinions of or its staff, nor do they represent the views or opinions of The New Indian Express Group, or any entity of, or affiliated with, The New Indian Express Group. reserves the right to take any or all comments down at any time.


    It is a pity that TAMILNADU has not done any thing to NOTIFY THE ACT. They have simply told the STATE ASSEMBLY that soon action will be taken to implement the ACT
    1 year ago reply
  • Dr. Alka Pandey

    Good initiative by people who lost their dear ones and r cmg forward for others so that further any such incidence will not happen with any other person. Hats off to ur effort.
    1 year ago reply
flipboard facebook twitter whatsapp