BENGALURU: IT major Infosys is taking its client servicing a notch higher by engaging senior partners and bringing them together with account leaders from sales organisations to make them co-leads for the top 200 accounts.
Each of the top 100 partners will be responsible for 2 accounts each respectively while the CEO office will manage the top 15 accounts.
“(Between Lodestone and Infosys) we have more than a 100 senior partners ... until recently it was a siloed organisation ... So what we have done is we have taken the top 100 partners first and we have brought them together with the account leaders from the sales organisations and made them co-leads of the 200 most important accounts,” Infosys CEO Vishal Sikka said in a Deutsche Bank investor conference in Singapore on Monday.
He said that in the lst 3-4 years, the loss of leadership among other factors had seen the top 100 accounts slip form strategic partners to tier 2-3 accounts. Infosys had witnessed a sudden slew of high profile exits last year.
The ‘renewed’ approach seeks to help Infosys grow into a $20 billion company by 2020 from around $8.7 billion today. The company is also targeting $80000 revenue from each employee by 2020 from around $52500 currently.
Sharing the company’s aspirations, Sikka said that Infosys wanted 10% of the business in 2020 to come from the new areas working with startups as assignment, new kinds of application and sale of platforms.
Meanwhile, Infosys became the first Indian company to join RE100, a global platform for major companies committed to 100% renewable power. As part of the commitment, the company will now aim to become carbon neutral by 2018, the company said.